Payster | Payment Reminder
Payster | Payment reminder app for unpaid orders
Rating
4.0
feedback
4
chart
#6,164
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Less than a day
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Less than a month
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Reviews Summary
The Shopify App receives mixed reviews from users. Positive aspects include ease of configuration, helpful support, and automation of payment follow-ups. Users appreciate the app's ability to automate canceling unpaid orders and reminding customers to pay. The support team is praised for being swift, helpful, and efficient in resolving issues. However, some users experienced problems with orders being canceled incorrectly, leading to frustration. Overall, the app is recommended for those looking to streamline payment reminders and order management on their online store.
Highlights
Rating Breakdown
All reviews
Oct. 11, 2023
App is easy to configure and use. Does exactly what it is supposed to. Had a couple of issues, like you get with most apps, but the support response was swift, helpful and resolved the problems quickly and efficiently. If you are looking to automate payment follow up's etc. I would certainly recommend this app.
March 7, 2023
Zum Anfang funktionierte die App ganz gut, bereits nach 2 Tagen kamen die ersten Probleme. Es wurde Bestellungen storniert bei denen ich die Zahlung manuell verbucht habe, wie kann das sein?
Hi there, Thanks much for testing our app and for your feedback. We are really sorry to hear about that. Our technical team looked thoroughly but couldn’t identify any root cause. We neither couldn’t find any other merchants with a similar issue. We will continue the investigation and monitoring, but it would really help us if you could install Payster again – we’ll be more than happy to provide you with a free subscription. ;) We appreciate your patience and understanding. Peter, Product Manager
Dec. 6, 2021
I was having issues canceling orders this app helped me automate canceling unpaid orders and reminding my customers to pay. Their support is amazing and really helpful.
Nov. 1, 2021
Why this app has no reviews? This is the best payment reminder app around! I was struggling with payment reminders to my customers because we offer payment on invoice (bank deposit/Rechnung) option. Tested all apps around and even tried to create manual flows in Klaviyo/Omnisend. But this app works perfectly! The best support that answers within minutes, always ready to jump on a call and resolve your issue and add a small features that you need. I highly recommend this app to all brands trying to run payment reminders.
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