Payster | Payment Reminder
Payster | Payment reminder app for unpaid orders
Rating
4.0
feedback
4
chart
#5,794
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
25%
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Less than a year
50%
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More than a year
0%
Reviews Summary
The reviews for this Shopify App are mostly positive, highlighting its ease of configuration and use. Users appreciate that the app effectively automates payment follow-ups and order cancellations, making the process more efficient. The support team is praised for their quick responses and helpful assistance in resolving any issues that arise. However, there are a few negative comments regarding unexpected issues with order cancellations and payment processing. Overall, the app seems to be a valuable tool for ecommerce merchants looking to streamline their payment reminder processes.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 11, 2023
App is easy to configure and use. Does exactly what it is supposed to. Had a couple of issues, like you get with most apps, but the support response was swift, helpful and resolved the problems quickly and efficiently. If you are looking to automate payment follow up's etc. I would certainly recommend this app.
March 7, 2023
Zum Anfang funktionierte die App ganz gut, bereits nach 2 Tagen kamen die ersten Probleme. Es wurde Bestellungen storniert bei denen ich die Zahlung manuell verbucht habe, wie kann das sein?
Hi there, Thanks much for testing our app and for your feedback. We are really sorry to hear about that. Our technical team looked thoroughly but couldn’t identify any root cause. We neither couldn’t find any other merchants with a similar issue. We will continue the investigation and monitoring, but it would really help us if you could install Payster again – we’ll be more than happy to provide you with a free subscription. ;) We appreciate your patience and understanding. Peter, Product Manager
Dec. 6, 2021
I was having issues canceling orders this app helped me automate canceling unpaid orders and reminding my customers to pay. Their support is amazing and really helpful.
Nov. 1, 2021
Why this app has no reviews? This is the best payment reminder app around! I was struggling with payment reminders to my customers because we offer payment on invoice (bank deposit/Rechnung) option. Tested all apps around and even tried to create manual flows in Klaviyo/Omnisend. But this app works perfectly! The best support that answers within minutes, always ready to jump on a call and resolve your issue and add a small features that you need. I highly recommend this app to all brands trying to run payment reminders.
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