PayTraQer for Shopify

PayTraQer

Automatically Sync eCommerce Sales with QuickBooks & Xero

Developer
View on App Store

Rating

4.5

feedback

5

Reviews

chart

#2,837

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    60%
  • Less than a year
    40%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App highlight the excellent customer service provided by the support team. Customers appreciate the fast response times and the thorough assistance they receive when facing issues. The support team members, such as Rahill and Nivedhitha Elangovan, are praised for going above and beyond to resolve problems and ensure that the app works as needed. Overall, users are satisfied with the customer support and find it to be a significant strength of the app.

Highlights

Excellent customer service
Fast response times
Thorough assistance
Support team going above and beyond
Customer satisfaction

Rating Breakdown

  • 5
    80% (4 ratings)
  • 4
    0% (0 ratings)
  • 3
    20% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 8, 2024

Excellent customer service in helping resolve an issue related to Invoice Numbers accurately coming in from Shopify!

Using app

10 days

Total reviews

2

Average rating

5.0

3 / 5 Share

Aug. 8, 2024

The customer service that I received from Rahill was exceptional and fast. Rahill looked into the problem and assisted me very thoroughly. I appreciate Rahill's support and kindness.

Using app

8 months

Total reviews

1

Average rating

3.0

5 / 5 Share

Aug. 6, 2024

The customer support is off the hook. You need this to work a certain way they will help you to the ends of the earth.

Using app

4 months

Total reviews

2

Average rating

3.0

5 / 5 Share

March 27, 2024

Good customer service and response time was fast-. Nivedhitha Elangovan went out of her way to fix the issue

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 2, 2024

Great software and customer service!

Using app

27 days

Total reviews

2

Average rating

5.0

All reviews

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