PayU CommercePro Checkout
Faster checkouts, reduced RTOs, and improved sales conversions
Rating
2.5
feedback
3
chart
#3,931
Reviews Over Time
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Reviews Summary
The reviews for this Shopify App are mixed, with some users expressing frustration with the signup process and customer support, while others find it to be a good app. One user mentioned difficulties in starting the payment process despite submitting all required documents and completing video KYC. Another user highlighted their deep frustration with the signup process, citing constant requests for documents, difficulties in changing phone numbers, and encountering abusive language from a representative. The negative reviews emphasize the need for streamlining the signup process and improving customer support. On the positive side, some users find the app to be good.
Highlights
Review RSS Feed
All reviews
Sept. 10, 2025
plz help me out as i am not able to start the payment as i already sends u all my documents my video kyc already done but i am unable to acess blz do a needful asap
May 10, 2025
I am writing to express my deep frustration with my recent experiences while trying to sign up for your platform. For the past three months, I have been attempting to register, but the constant requests for various documents have been overwhelming. I have submitted all the required documents, which have been accepted by multiple government departments in India, yet I continue to face hurdles with your platform. Additionally, the process of changing my phone number has been incredibly frustrating and has only added to my dissatisfaction. To make matters worse, I received a call from one of your representatives who, instead of providing assistance, used abusive language towards me. This behavior is completely unacceptable, and I am requesting a formal explanation for this incident along with an apology from your team. I urge you to streamline your signup process and improve customer support to enhance the user experience. Thank you for your attention to these matters. I look forward to your prompt response.
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