PayU CommercePro Checkout
The reviews for this Shopify App are mixed. One user mentioned that the app is not working properly for mobile checkout, which could be a significant issue for ecommerce merchants. On the other hand, another user gave a positive review stating that the app is good. However, a third user expressed deep frustration with the platform's signup process, citing difficulties in registering and changing phone numbers, as well as encountering unprofessional behavior from a representative. This negative experience highlights the importance of improving the user onboarding process and customer support.
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Not working Properly for Mobile Chekout
I am writing to express my deep frustration with my recent experiences while trying to sign up for your platform. For the past three months, I have been attempting to register, but the constant requests for various documents have been overwhelming. I have submitted all the required documents, which have been accepted by multiple government departments in India, yet I continue to face hurdles with your platform. Additionally, the process of changing my phone number has been incredibly frustrating and has only added to my dissatisfaction. To make matters worse, I received a call from one of your representatives who, instead of providing assistance, used abusive language towards me. This behavior is completely unacceptable, and I am requesting a formal explanation for this incident along with an apology from your team. I urge you to streamline your signup process and improve customer support to enhance the user experience. Thank you for your attention to these matters. I look forward to your prompt response.
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