All reviews

Rating Breakdown

  • 5
    92% (23 ratings)
  • 4
    4% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (1 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

Nov. 4, 2023

This app seems like it would be a good choice based off the Ui and options it provides. But the service for this is absolutely horrible and how you actually implement it is a hassle. The only thing they solved for me was when the images would not show up in the app. However setting it up is the biggest problem / confusion! You have to manually do everything for each product and their so called "Guide" explains almost nothing. It just left us more confused. When asked about other features such as dividing products by color they responded with "You want to have more color options in your product design instead of having to create sides". This doesn't explain how to do it at all? I go to the colors tab and choose the color. But they aren't attached to any of the products. How do I attach it to a product? How do I attach it to the specified color of the product? It's been a absolute nightmare from the beginning and we haven't been able to actually implement this thing into our website after working with them trying to figure things out and solve issues for a whole month now! DO NOT GET THIS APP! Warning you now.

Using app

4 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, I'm so sorry you had a frustrating experience! Our support team is happy to help resolve these issues in the next version of the app which will be released in the next 3 days. Give our support team a chance to help -> you won't be disappointed 😊 Best Regards HukCommerce Support Team

5 / 5 Share

Nov. 2, 2023

Very, very good and quick work! I'm very satisfied. Thank you very much!

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2023

This is a Must have if you like to customize any kind of product at its best! They got everything you need to create the most amazing customize products using a variety of text fonts, images and all kinds of shapes or cliparts. Ask Kien for any support and he will go all the way to help you build what ever you want. I appreciate the support for my webiste so i like to say A big thanks to Kien for the support with everything i need. He quickly helped me to setup this app on my store and gave me the best and easy instruction to follow.

Using app

17 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 24, 2023

Was an easy install and seems to be exactly what we were looking for. Thank a lot for the team to fix some duplicate code in the theme, very helpful support with immediate attention to issues. You guys have a great product and a great team!

Using app

About 2 months

Total reviews

7

Average rating

5.0

4 / 5 Share

March 2, 2023

I just got the app and I trust that customer service will be able to help make it work for my store.

Using app

6 days

Total reviews

1

Average rating

4.0