Peel: Retention Analytics for Shopify

Peel: Retention Analytics

Supercharge retention through product & customer analytics

Developer
View on App Store

Rating

5.0

feedback

35

Reviews

chart

#1,297

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    57%
  • More than a year
    37%

Reviews Summary

Peel is highly praised by ecommerce merchants for its robust reporting capabilities, custom dashboards, audience building, and excellent customer support. Users appreciate the ease of creating recaps, gaining valuable insights, and the continuous improvements and new features introduced by the Peel team. The app is described as a game-changer that simplifies deep dives into store metrics, provides actionable data, and offers exceptional support for custom requests and troubleshooting. However, some users have mentioned occasional inaccuracies in metrics or missing data, although these issues were promptly addressed by the responsive Peel support team.

Highlights

Robust reporting capabilities, custom dashboards, audience building
Excellent customer support, responsiveness
Valuable insights, continuous improvements and new features
Simplifies deep dives into store metrics, provides actionable data
Occasional inaccuracies in metrics, missing data

Rating Breakdown

  • 5
    100% (35 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Sept. 17, 2024

I have loved working in Peel for our customer retention and insights projects. Their reporting capabilities are so robust that the ability to customize your search seems unlimited. My favorite features are the custom dashboards and audience building. Kateryna has gone above and beyond to make sure we had a great experience with the tools, and I have already recommended Peel to a number of friends who are struggling with getting a holistic view of their sales data.

Store

Saalt

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 12, 2024

They gone through some turnover but the team at Peel now is great. They're very responsive and quick to help with any needs that I may have.

Store

Saltair

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 10, 2024

I’ve been using Peel for a few months now, and I absolutely love it! It’s made creating recaps so much easier. Huge shoutout to Rana Waleed Arfan from the Peel team for going above and beyond—he built an entire custom dashboard tailored to my needs, making it easier than ever to recap data and spot trends. Truly a game-changer!

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 8, 2023

Peel has become a staple in our business and has an excellent support team to ensure you get the metrics you need!

Using app

5 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 8, 2023

Peel is helping us get more granular with our data and understand the process behind it. Their customer support team has been really helpful and patient with our requests and questions. Extremely useful tool.

Store

Rheal

Using app

About 1 year

Total reviews

2

Average rating

5.0

All reviews

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