Pennywise ‑ Bundles & Bogo
The reviews for this Shopify App are mixed, with a combination of positive and negative feedback. Positive aspects include the app's functionality, such as offering bundle options and increasing average order value. Users appreciate the ease of use and quick customer support, with specific mentions of helpful and responsive support agents. However, the main recurring negative theme is the lack of effective customer service. Many users report issues with slow or non-existent responses from the support team, leading to frustration and dissatisfaction. Some users also mention limitations in the app's user-friendliness and interface, suggesting room for improvement in these areas.
I've send them multiple messages but never got a single reply. The app does a decent job but not very user friendly and has a lot of limitiations. Edit: over 1 month later still no reply, not even on new messages. So changed to 1 star.
Die App hat viele Einstellmöglichkeiten und bietet einen tollen Bundle Maker. Für meine Anwendung könnten noch 1-2 Funktionen dazukommen (Doppel Bundle nicht möglich). Deshalb ein Stern Abzug. Der Kundenservice ist außerordentlich gut und schnell. Er unterstützt einen bei der Einbettung in seinem Shop und steht bei Fragen jederzeit bereit.
Amazing app, increased AOV alot. One of the best apps i know!
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