Rating

4.8

feedback

150

Reviews

chart

#539

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    19%
  • Less than a month
    33%
  • Less than a year
    37%
  • More than a year
    7%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, highlighting the ease of use, effectiveness in generating leads and revenue, and the excellent customer service provided by the support team, particularly mentioning individuals like Jandy, Ana, and Pierre. Users appreciate the intuitive logic jumps, seamless integration with Shopify, and the ability to customize the quizzes to match their brand. The app is praised for its modern design, user-friendly interface, and the support team's willingness to go above and beyond to assist with customization and troubleshooting. However, there are a few mentions of limitations in customization options, delays in responses from the support team in some cases, and a couple of technical issues faced by users.

Highlights

Ease of use and effectiveness in generating leads and revenue
Excellent customer service and support team
Customization options and integration with Shopify
Modern design and user-friendly interface
Limitations in customization options and occasional delays in support team responses

Rating Breakdown

  • 5
    89% (134 ratings)
  • 4
    6% (9 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

Dec. 3, 2024

I can't give a 5 start to the app because it has its limitations regarding the logic, but it works and as soon as you understand how it works, you can use it. In our case, we had to adapt what we wanted in the first place, and it took a bit more time than what we expected. HOWEVER, they have amazing support. The team has been very kind and problem-solving. They have answered to our questions, and they have tried to help us as much as they could, especially Jandy, with the limitations of the tool. We really appreciate all the effort and we thank Jandy our super agent who has been very helpful all the time.

Using app

29 days

Total reviews

4

Average rating

4.8

5 / 5 Share

Nov. 22, 2024

The customer service team was fantastic and helped design our quiz nicely.

Using app

3 days

Total reviews

5

Average rating

4.2

5 / 5 Share

Oct. 16, 2024

A melhor aplicação de Quizz que eu conheci. Já fiz vários testes com Quizz apps concorrentes e nenhuma é tão clara, direta e com um suporte tão bom como a Lantern. Recomendo 100% !!!

Store

BUDWING

Using app

12 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Oct. 10, 2024

Easy to use app, logic jumps are intuitive and work flawlessly. Has helped to get us thousands of new leads and generate more revenue. Customer service is great, had an issue with one of the products showing and got it resolved within a couple of hours.

Using app

About 2 years

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your amazing review! We're thrilled to hear that Lantern has helped you generate thousands of new leads and increase revenue. We’re glad we were able to resolve the product issue you encountered. If you need any further assistance, we’re always here to help!

4 / 5 Share

Sept. 26, 2024

The App is relatively easy to use. Excellent customer service: responds within minutes and can always solve the problem.

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your review and for your kind words about our customer service! We're glad to hear that you find the app easy to use and that our support team has been able to assist you quickly and effectively. If there's anything we can do to make your experience even better, we’d love to hear your feedback!

All reviews

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