Rating

4.8

feedback

156

Reviews

chart

#566

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    19%
  • Less than a month
    35%
  • Less than a year
    35%
  • More than a year
    6%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users. Customers appreciate the app's functionality, ease of use, and the excellent customer service provided by the support team, particularly mentioning individuals like Jandy, Ana, and Pierre. Users have highlighted the app's ability to create engaging quizzes that help customers find the right products, seamless integration with Shopify, and the responsiveness of the support team in resolving issues and customizing the app to meet specific needs. However, there are a few mentions of limitations in the app's logic and customization options that may require manual workarounds. Overall, the app is highly recommended for its effectiveness in creating interactive quizzes and enhancing the customer experience on online stores.

Highlights

Positive reviews highlighting the app's functionality, ease of use, and effectiveness in creating engaging quizzes
Praise for the excellent customer service provided by the support team, with specific mentions of helpful individuals like Jandy, Ana, and Pierre
Mentions of limitations in the app's logic and customization options that may require manual workarounds

Rating Breakdown

  • 5
    89% (139 ratings)
  • 4
    6% (10 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 14, 2025

Equipe très réactive, sympathique et efficace ! Merci Jandy et Ana ! Vous avez été parfaits

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2025

This is a great and functional application. The customer service works wonderfully as well, providing quick support and resolving issues efficiently. I would definitely recommend it.

Using app

7 months

Total reviews

4

Average rating

5.0

4 / 5 Share

Feb. 7, 2025

Overall good app, but needs some adjustments for it to be VERY good. For example if you want to expand your quizzes on multiple stores you will have to copy each product under answers manually... Very inefficient. Otherwise good app, does what its supposed to do.

Using app

About 2 years

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for taking the time to leave a review! Regarding the issue you mentioned, the reason products can’t be included in the import/export process is due to how Shopify assigns unique product IDs and SKUs to each store. Even if the products have the same name, they have different backend identifiers, and our app relies on these unique IDs to connect them correctly. Unfortunately, this means there’s no automatic way to transfer quiz product connections between stores. ​ That being said, we’d be more than happy to manually connect your products to your quizzes for you to save you time and effort. If that would help, just let us know, and we’ll take care of it! ​

5 / 5 Share

Feb. 4, 2025

Got responses to my queries quickly from Jandy at Lantern and the free use of the service for the first 50 customers without the customer knowing the 50 has been reached is great and helps me to really trial the app. Nice work Lantern.

Using app

About 11 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your review! We're thrilled to hear that Jandy was able to assist you quickly and that our free tier has given you the opportunity to fully trial Lantern. We designed it to make the onboarding process as seamless as possible, so it’s great to know it’s been helpful for you. If you ever need any further support, don’t hesitate to reach out—we’re always happy to help! Best regards, The Lantern Team 🚀

5 / 5 Share

Jan. 28, 2025

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the 5-star rating! We truly appreciate your support. If you ever need assistance, feel free to reach out—we're always happy to help!

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more