Membership Card Scanner ‑Perkd for Shopify

Membership Card Scanner ‑Perkd

Scan barcode on physical cards, mobile wallets or your own...

Rating

3.8

feedback

5

Reviews

chart

#5,642

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    20%
  • Less than a day
    0%
  • Less than a month
    20%
  • Less than a year
    40%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are mixed, with some users experiencing issues with the app's functionality, particularly in assigning card numbers to customer profiles. There are complaints about the lack of response from customer support, with users waiting for assistance. On the positive side, users appreciate the app's simplicity and convenience, with some highlighting the excellent customer service they received when facing issues. Overall, the app seems to have potential but needs improvement in terms of functionality and customer support responsiveness.

Highlights

Issues with assigning card numbers to customer profiles
Lack of response from customer support
App's simplicity and convenience
Positive customer service experience
App potential for improvement

Rating Breakdown

  • 5
    60% (3 ratings)
  • 4
    0% (0 ratings)
  • 3
    20% (1 ratings)
  • 2
    20% (1 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (5)
Review RSS Feed Review RSS Feed

All reviews

2 / 5 Share

Sept. 15, 2025

Was working perfect, but it hasn't been applying cards to customer profiles. Not sure what the issue is, but when we scan a card toa profile, it says "card number assigned" but that is incorrect and the card number does not save to the profile. Given out hundreds of cards now to customers but the number isn't associated to their account. I was told to reinstall it, same issue. Will update review after tech support fixes this, but it is now unusable and we have hundreds of cards in customer hands that arent assigned.

Using app

--

Total reviews

5

Average rating

3.8

3 / 5 Share

April 30, 2025

NO reply from support. If they reply soon I will update the review. 3 messages sent since last friday

Using app

2 days

Total reviews

3

Average rating

4.3

Developer Reply

Hi Ryan, glad we got connected! Sorry we missed your earlier messages—they landed in an old inbox we don’t monitor anymore. Hope everything’s sorted now. If you need anything else, just reply us at [email protected].

5 / 5 Share

March 27, 2025

This is truly an essential app for POS. It's very simple and convenient. Thank you!

Using app

11 minutes

Total reviews

7

Average rating

5.0

5 / 5 Share

March 4, 2025

Had a great customer service experience today as I had some issues creating a card with a custom card number. But thanks to the quick service it was resolved in 2 emails. Thanks!!

Using app

3 months

Total reviews

6

Average rating

4.8

5 / 5 Share

Nov. 1, 2024

great app once i got it working correctly. support was a huge help and responded quickly!!

Using app

2 months

Total reviews

1

Average rating

2.0

Developer Reply

Thanks for your feedback! Just to clarify, the scanner feature works only with iPad/iPhone/Android built-in cameras. For further assistance, kindly reach out to us at [email protected]. We are happy to help troubleshoot and guide you through the process.

All reviews

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