Membership Card Scanner ‑Perkd
The reviews are mixed, with several merchants praising the app’s simplicity, usefulness for POS workflows, and the quality of support when it is responsive. Positive comments highlight that the app is easy to use, convenient, and can work very well once configured correctly. Some users also reported fast and effective help from support, including quick resolution of custom card number issues. On the negative side, a few reviews point to serious reliability and support concerns. One merchant reported that card numbers were not actually being saved to customer profiles even though the app indicated success, making the app unusable for their business and leaving many cards unassigned. Another reviewer complained about receiving no response from support after multiple messages. Overall, the feedback suggests the app can be valuable, but its usefulness depends heavily on correct functionality and timely support.
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Was working perfect, but it hasn't been applying cards to customer profiles. Not sure what the issue is, but when we scan a card toa profile, it says "card number assigned" but that is incorrect and the card number does not save to the profile. Given out hundreds of cards now to customers but the number isn't associated to their account. I was told to reinstall it, same issue. Will update review after tech support fixes this, but it is now unusable and we have hundreds of cards in customer hands that arent assigned.
NO reply from support. If they reply soon I will update the review. 3 messages sent since last friday
Hi Ryan, glad we got connected! Sorry we missed your earlier messages—they landed in an old inbox we don’t monitor anymore. Hope everything’s sorted now. If you need anything else, just reply us at [email protected].
This is truly an essential app for POS. It's very simple and convenient. Thank you!
Had a great customer service experience today as I had some issues creating a card with a custom card number. But thanks to the quick service it was resolved in 2 emails. Thanks!!
great app once i got it working correctly. support was a huge help and responded quickly!!
Thanks for your feedback! Just to clarify, the scanner feature works only with iPad/iPhone/Android built-in cameras. For further assistance, kindly reach out to us at [email protected]. We are happy to help troubleshoot and guide you through the process.
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