Personalised Gift Supply for Shopify

Personalised Gift Supply

Personalised Gift Supply: Personalised Gift Dropshipping

Rating

2.9

feedback

3

Reviews

chart

#13,007

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    67%
  • Less than a year
    33%
  • More than a year
    0%

Reviews Summary

The reviews for the Shopify App are mixed, with one negative review highlighting issues with the popup not working correctly with the theme, product import failures, inaccurate stock updates, and lack of responsiveness from support. On the positive side, another review praised the app for syncing swiftly to the Shopify store and expressed optimism about its potential. A third review mentioned good products, an approachable staff, and highlighted some UX problems that are expected to be resolved in the future, making the app stand out from competitors.

Highlights

Issues with theme compatibility, product import, and stock updates
Positive feedback on app syncing and potential
Responsive staff and potential for improvement in UX

Rating Breakdown

  • 5
    33% (1 ratings)
  • 4
    33% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    33% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

July 29, 2024

Popup wouldn't work correctly with our theme, a theme from Shopify theme store, told not possible to fix. I paid our developer to fix it instead, which she fixed within an hour. A lot of products fail to import, showing 'Product not created on Shopify store'. Markup pricing doesn't work. It states it will round up to the nearest pound but doesn't. Live preview looks okay on desktop but on smaller devices the personalisation will be all over the place not a good preview for potential customers. Lucky to get a response from support without chasing them constantly. Stock update is not accurate. Orders not always updated Cannot change description, title or add tags to the product without the app overriding them. Terrible in every aspect. Save yourself the hassle and don't use.

Using app

7 months

Total reviews

45

Average rating

3.8

5 / 5 Share

Nov. 18, 2023

Richard contacted us to offer us their services. So far impressed with the app. It synced swiftly to my Shopify store. Early days but I feel very optimistic about PGS and look forward to developing my store more.

Using app

7 days

Total reviews

6

Average rating

4.8

4 / 5 Share

Sept. 5, 2023

Good products, good app and approachable and responsive staff (I've been mainly dealing with Richard Ross who is very good). There's quite a few issues and UX problems with the app, but given it's new there's likely to be some teething issues. Once these are fixed this app will set them apart from their competitors as it will be a seriously good app. The automation will give them an edge with any personalised gifts website that want's to use their system. John at GiftsFinder.co.uk

Using app

5 days

Total reviews

7

Average rating

4.0

All reviews

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