Personalised Gift Supply
Personalised Gift Supply: Personalised Gift Dropshipping
Rating
2.9
feedback
3
chart
#13,983
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
67%
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Less than a year
33%
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More than a year
0%
Reviews Summary
The reviews for the Shopify app are mixed, with both positive and negative feedback. On the positive side, users appreciate the swift syncing to Shopify stores and the approachable and responsive staff, particularly mentioning Richard Ross. The potential for the app to be a game-changer in the personalized gifts market is also highlighted. However, there are several issues reported, including problems with popups not working correctly with certain themes, difficulties with product imports and pricing, inaccurate stock updates, and limitations in changing product descriptions and titles. Some users also mention challenges with the live preview on smaller devices. Support responsiveness is mentioned as inconsistent, with some users having to chase them for a response.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
July 29, 2024
Popup wouldn't work correctly with our theme, a theme from Shopify theme store, told not possible to fix. I paid our developer to fix it instead, which she fixed within an hour. A lot of products fail to import, showing 'Product not created on Shopify store'. Markup pricing doesn't work. It states it will round up to the nearest pound but doesn't. Live preview looks okay on desktop but on smaller devices the personalisation will be all over the place not a good preview for potential customers. Lucky to get a response from support without chasing them constantly. Stock update is not accurate. Orders not always updated Cannot change description, title or add tags to the product without the app overriding them. Terrible in every aspect. Save yourself the hassle and don't use.
Nov. 18, 2023
Richard contacted us to offer us their services. So far impressed with the app. It synced swiftly to my Shopify store. Early days but I feel very optimistic about PGS and look forward to developing my store more.
Sept. 5, 2023
Good products, good app and approachable and responsive staff (I've been mainly dealing with Richard Ross who is very good). There's quite a few issues and UX problems with the app, but given it's new there's likely to be some teething issues. Once these are fixed this app will set them apart from their competitors as it will be a seriously good app. The automation will give them an edge with any personalised gifts website that want's to use their system. John at GiftsFinder.co.uk
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