Wholesale Hero B2B Pricing for Shopify

Wholesale Hero B2B Pricing

D2C B2B app for Shopify: Wholesale Pricing & volume discount

Rating

4.1

feedback

38

Reviews

chart

#3,603

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    8%
  • Less than a day
    13%
  • Less than a month
    37%
  • Less than a year
    32%
  • More than a year
    8%

Reviews Summary

The reviews for the Shopify App are mostly positive, with users praising the app for its functionality, customer service, and ease of use. Many users appreciate the app's ability to cater to wholesale needs, provide custom pricing, and offer B2B access. The customer support team, particularly highlighted by the users, is responsive, helpful, and quick to resolve issues. However, there are some negative aspects mentioned, such as issues with the app not working properly, lack of support in some cases, and difficulties with certain themes or integrations.

Highlights

Positive feedback on app functionality, customer service, and ease of use
App's ability to cater to wholesale needs and provide custom pricing
Responsive and helpful customer support team
Issues with app not working properly and lack of support in some cases
Difficulties with certain themes or integrations

Rating Breakdown

  • 5
    66% (25 ratings)
  • 4
    16% (6 ratings)
  • 3
    3% (1 ratings)
  • 2
    3% (1 ratings)
  • 1
    13% (5 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Sept. 9, 2024

This is an amazing app - it is meeting all my requirements for doing wholesale.

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 7, 2024

The app has a good range of functions at a fair price/performance ratio. We sell cosmetic products to end consumers and offer B2B access for registered beauty salons, which can buy from us in the protected area. To be honest, I had already thought about removing the app because fonts were being loaded from Google and a CSS file was manipulating my design without me being able to influence it. Customer support put me off for a long time and didn't offer a solution. But why am I giving this a 5-star rating? A few days ago, I was contacted by support, I pointed out my dissatisfaction and the old case again and this time they took very good care of it and solved the problems for me as well as for all other customers. So in conclusion, my recommendation.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your detailed and honest feedback! We're glad to hear that you're satisfied with the range of functions and pricing of the app. We sincerely apologize for the initial frustrations you experienced with the font and CSS issues. Your concerns were valid, and we're happy our support team was able to address and resolve them for you and others. Your rating means a lot to us, and we're committed to ensuring that your experience remains positive moving forward. Thank you for your recommendation, and please don't hesitate to reach out if you need further assistance!

5 / 5 Share

July 28, 2024

This is the app. Great customer service. Super fast, super helpful!!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your fantastic review! We're thrilled to hear that you think our app is great and that our customer service team was super fast and helpful. If you need any further assistance, please don't hesitate to reach out. We appreciate your support!

4 / 5 Share

July 10, 2024

App looks good, just started testing though. Customer Service on the other hand was awesome! Helped me get started straight away.

Using app

20 days

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your feedback! We're glad to hear that you think the app looks good and that our customer service was awesome. We're here to help you every step of the way, so if you have any questions or need further assistance as you continue testing, please don't hesitate to reach out!

2 / 5 Share

June 12, 2024

nice but the ad from some crypto stuff on the register page is a thing that i cant find nice. so i think a good b2b dealer is not work with this

Using app

About 1 hour

Total reviews

1

Average rating

2.0

Developer Reply

We do not run or are tied up for showing any adds in our app nore on your website. So It can be some related to your browser stored cookies or are populated based on previous searches. But to be sure it's not from our app. Also, We are happy to review and setup up the app for your store if that was the only concern you had for uninstalling our app. Here is the meeting link: https://calendly.com/manoj-prajapati/30min

All reviews

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