Wholesale Hero B2B Pricing
D2C B2B app for Shopify: Wholesale Pricing & volume discount
Rating
4.1
feedback
38
chart
#3,053
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
8%
-
Less than a day
13%
-
Less than a month
37%
-
Less than a year
32%
-
More than a year
8%
Reviews Summary
The app has received a mix of positive and negative reviews from users. Positive aspects highlighted include excellent customer service, quick response times, and the app meeting specific requirements for wholesale operations. Users appreciated the functionality of the app, ease of use, and the support team's responsiveness in resolving issues. However, some users faced challenges such as issues with the app not working properly, lack of support, and difficulties with custom pricing and checkout processes. Despite these challenges, users who had positive experiences praised the app for its usefulness in managing wholesale pricing and providing discounts to customers.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Sept. 9, 2024
This is an amazing app - it is meeting all my requirements for doing wholesale.
Aug. 7, 2024
The app has a good range of functions at a fair price/performance ratio. We sell cosmetic products to end consumers and offer B2B access for registered beauty salons, which can buy from us in the protected area. To be honest, I had already thought about removing the app because fonts were being loaded from Google and a CSS file was manipulating my design without me being able to influence it. Customer support put me off for a long time and didn't offer a solution. But why am I giving this a 5-star rating? A few days ago, I was contacted by support, I pointed out my dissatisfaction and the old case again and this time they took very good care of it and solved the problems for me as well as for all other customers. So in conclusion, my recommendation.
Thank you for your detailed and honest feedback! We're glad to hear that you're satisfied with the range of functions and pricing of the app. We sincerely apologize for the initial frustrations you experienced with the font and CSS issues. Your concerns were valid, and we're happy our support team was able to address and resolve them for you and others. Your rating means a lot to us, and we're committed to ensuring that your experience remains positive moving forward. Thank you for your recommendation, and please don't hesitate to reach out if you need further assistance!
July 28, 2024
This is the app. Great customer service. Super fast, super helpful!!
Thank you for your fantastic review! We're thrilled to hear that you think our app is great and that our customer service team was super fast and helpful. If you need any further assistance, please don't hesitate to reach out. We appreciate your support!
July 10, 2024
App looks good, just started testing though. Customer Service on the other hand was awesome! Helped me get started straight away.
Thank you for your feedback! We're glad to hear that you think the app looks good and that our customer service was awesome. We're here to help you every step of the way, so if you have any questions or need further assistance as you continue testing, please don't hesitate to reach out!
June 12, 2024
nice but the ad from some crypto stuff on the register page is a thing that i cant find nice. so i think a good b2b dealer is not work with this
We do not run or are tied up for showing any adds in our app nore on your website. So It can be some related to your browser stored cookies or are populated based on previous searches. But to be sure it's not from our app. Also, We are happy to review and setup up the app for your store if that was the only concern you had for uninstalling our app. Here is the meeting link: https://calendly.com/manoj-prajapati/30min
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