Rating

4.8

feedback

20

Reviews

chart

#5,119

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    65%
  • Less than a year
    35%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising the personalized recommendations, ease of customization, and excellent customer support. Many users highlighted the quick response times and willingness of the support team to implement customizations promptly. The app's features, such as custom recommendation options and automated emails, were also highly appreciated. However, there were a few mentions of issues with visibility in the store and concerns about pricing after the trial period.

Highlights

Positive feedback on personalized recommendations, customization options, and customer support
Quick response times and willingness of the support team to implement customizations
App features like custom recommendation options and automated emails were highly appreciated
Issues with visibility in the store and concerns about pricing after the trial period

Rating Breakdown

  • 5
    90% (18 ratings)
  • 4
    5% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    5% (1 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

2 / 5 Share

Nov. 20, 2022

The app i snot showing in my store and my trial is about to expire. I need help and sent emails but no help. Please help. I really want to use this app.

Using app

2 days

Total reviews

47

Average rating

4.2

Developer Reply

Hi Nichole, very sorry about this. We received your support ticket during the weekend and we were off. We have already answered your email but haven't yet received your reply. We will be happy to help you fixing this problem, please let us know.

5 / 5 Share

Nov. 14, 2021

Great personalized recommendations. I needed some custom css & the team were very helpful and implemented my requests straight away.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hello Caitlin, We are glad to hear that you are happy with the support you received. Please do not hesitate to contact us if you have further requests. Best Regards, Ilke from Customer Success

5 / 5 Share

May 21, 2021

Great App and great Support. After trying 10+ Apps, this is exactly what I was looking for... Lots of AI possibilities, easy to customize and install!

Using app

4 days

Total reviews

4

Average rating

5.0

Developer Reply

Hello Stefan, Glad to hear that you liked our app and are happy with the support you received! Thank you for your encouraging comments. We'll always be happy to help :) Best Regards Ilke from Customer Success Team

5 / 5 Share

April 9, 2021

This app is really good for personalised recommendations. For our store we required some customizations and they were super quick in doing those. Kudos to the technical and support team. Special mention to Selim who understood and addressed all our queries and requirements patiently.

Using app

About 1 month

Total reviews

7

Average rating

4.3

Developer Reply

Hello Payal, Great to hear that you are happy with the support you received. Selim is our superstar technical support manager! He is even more motivated now that you praised his work :) Best regards Ilke from Customer Success Team

5 / 5 Share

March 9, 2021

This app has a lot of onboard options already but we contacted their support team to create a custom recommendation feature which they did in 24 hours. Ali, the Technical Support Manager has been a great help!

Using app

4 days

Total reviews

5

Average rating

5.0

Developer Reply

Dear Jonathan, Thank you for this great review! We are glad to hear that you are happy with the support you received. We'll be here if you need any other help. Best Regards Ilke

All reviews

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