Rating

4.4

feedback

38

Reviews

chart

#8,528

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    3%
  • Less than a month
    32%
  • Less than a year
    42%
  • More than a year
    21%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the personalized recommendations, ease of customization, and excellent customer support. Many users highlighted the quick response times and willingness of the support team to address their specific needs. The app was commended for its seamless installation process and the ability to enhance the overall look and functionality of online stores. However, there were a few concerns raised about the pricing strategy, with some users preferring a set price rather than being charged based on views. Despite this, the majority of reviewers found the app to be highly beneficial for their businesses.

Highlights

Positive feedback on personalized recommendations, ease of customization, and excellent customer support
Concerns about the pricing strategy and preference for a set price
App installation process and enhancement of store look and functionality

Rating Breakdown

  • 5
    84% (32 ratings)
  • 4
    5% (2 ratings)
  • 3
    3% (1 ratings)
  • 2
    3% (1 ratings)
  • 1
    5% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

2 / 5 Share

Nov. 20, 2022

The app i snot showing in my store and my trial is about to expire. I need help and sent emails but no help. Please help. I really want to use this app.

Using app

2 days

Total reviews

38

Average rating

4.1

Developer Reply

Hi Nichole, very sorry about this. We received your support ticket during the weekend and we were off. We have already answered your email but haven't yet received your reply. We will be happy to help you fixing this problem, please let us know.

5 / 5 Share

Nov. 14, 2021

Great personalized recommendations. I needed some custom css & the team were very helpful and implemented my requests straight away.

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello Caitlin, We are glad to hear that you are happy with the support you received. Please do not hesitate to contact us if you have further requests. Best Regards, Ilke from Customer Success

5 / 5 Share

May 21, 2021

Great App and great Support. After trying 10+ Apps, this is exactly what I was looking for... Lots of AI possibilities, easy to customize and install!

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello Stefan, Glad to hear that you liked our app and are happy with the support you received! Thank you for your encouraging comments. We'll always be happy to help :) Best Regards Ilke from Customer Success Team

5 / 5 Share

April 10, 2021

WOW! im impressed! I just installed this app, its one of the easiest most seamless apps i have installed from Shopify. i really like it, hopefully we´ll sell well with it too :)

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello Katarina, Thank you for your awesome comment - we are glad you liked the app! Please let us know if you need any help on the way. Best regards Ilke from Customer Success Team

5 / 5 Share

April 9, 2021

This app is really good for personalised recommendations. For our store we required some customizations and they were super quick in doing those. Kudos to the technical and support team. Special mention to Selim who understood and addressed all our queries and requirements patiently.

Using app

About 1 month

Total reviews

7

Average rating

4.3

Developer Reply

Hello Payal, Great to hear that you are happy with the support you received. Selim is our superstar technical support manager! He is even more motivated now that you praised his work :) Best regards Ilke from Customer Success Team

All reviews

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