PetLoverUSA: Dropshipping for Shopify

PetLoverUSA: Dropshipping

Dropship quality pet gift products for pet lovers.

Rating

3.7

feedback

3

Reviews

chart

#14,994

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    67%
  • Less than a year
    33%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are quite polarized, with one customer expressing extreme dissatisfaction with the customer service and lack of response, leading to the need to file complaints with PayPal. On the other hand, there are positive reviews highlighting the app's quality products, fast delivery times, simplicity, and excellent customer service. The negative theme revolves around poor customer service and unresponsiveness, while the positive themes include quality products, fast delivery, simplicity of use, and helpful customer service.

Highlights

Poor customer service and unresponsiveness
Quality products and fast delivery
Simplicity of use
Helpful customer service

Rating Breakdown

  • 5
    67% (2 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    33% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Nov. 8, 2021

RUN!!!!-Just one of many emails. The customer service with the company is one if not the worse I have ever experienced. I literally had to file complaints with PayPal to get them to respond and they still owe me tracking information. I finally deleted them and scrubbed the web. Shopify should not allow them on the site in my opinion....."We are now BEGGING you to respond. We just want to get the last four orders completed so that we can close them out on our end. Both Shopify and us have reached out to you but are not getting any response. I understand you may not be interested in working with smaller clients but are asking you to at least help us close out the last four orders sent to you. Shopify support advised us they are going to escalate the matter because they are not getting any response from you as well. Can you please respond???? Please. We had high expectations when my partners and I added you as a vendor for one of our stores and can not imagine why we along with Shopify are being ignored. We ask for help and it seems to be falling on def ears. We had to cancel the ad buy promoting your products because we are not sure if they will get fulfilled. PLEASE TAKE 10 SECONDS OUT OF YOUR DAY TO REPLY TO A PAYING CUSTOMER. This is insane and costing us bad reviews."

Using app

5 months

Total reviews

2

Average rating

3.0

5 / 5 Share

May 8, 2020

Wow, I Love the app. I install it on my store and I ordered some samples to check the quality of the print and product and also the delivery times, i was very satisfied with the quality of the prints, products and the fast delivery.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you for taking time to leave a review!

5 / 5 Share

May 2, 2020

I usually don't give five stars but with this app they deserve it. I love the simplicity of this app and the products they carries, easy to use and straight forward app. i had some question regarding the app and i was able to get my answer as quickly as possible. I appreciated their customer service.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you for taking time to leave a review!

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more