PetLoverUSA: Dropshipping
Dropship quality pet gift products for pet lovers.
Rating
3.7
feedback
3
chart
#14,156
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
67%
-
Less than a year
33%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify App are quite polarized, with one customer expressing extreme dissatisfaction with the app's customer service and lack of response to inquiries and orders. The negative review highlights issues with communication, unfulfilled orders, and a lack of responsiveness, leading to frustration and negative consequences for the customer's business. On the other hand, the positive reviews praise the app for its quality products, fast delivery times, simplicity, and excellent customer service. Customers appreciate the ease of use, quick responses to inquiries, and overall satisfaction with the products and services provided by the app.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 8, 2021
RUN!!!!-Just one of many emails. The customer service with the company is one if not the worse I have ever experienced. I literally had to file complaints with PayPal to get them to respond and they still owe me tracking information. I finally deleted them and scrubbed the web. Shopify should not allow them on the site in my opinion....."We are now BEGGING you to respond. We just want to get the last four orders completed so that we can close them out on our end. Both Shopify and us have reached out to you but are not getting any response. I understand you may not be interested in working with smaller clients but are asking you to at least help us close out the last four orders sent to you. Shopify support advised us they are going to escalate the matter because they are not getting any response from you as well. Can you please respond???? Please. We had high expectations when my partners and I added you as a vendor for one of our stores and can not imagine why we along with Shopify are being ignored. We ask for help and it seems to be falling on def ears. We had to cancel the ad buy promoting your products because we are not sure if they will get fulfilled. PLEASE TAKE 10 SECONDS OUT OF YOUR DAY TO REPLY TO A PAYING CUSTOMER. This is insane and costing us bad reviews."
May 8, 2020
Wow, I Love the app. I install it on my store and I ordered some samples to check the quality of the print and product and also the delivery times, i was very satisfied with the quality of the prints, products and the fast delivery.
Hi there, Thank you for taking time to leave a review!
May 2, 2020
I usually don't give five stars but with this app they deserve it. I love the simplicity of this app and the products they carries, easy to use and straight forward app. i had some question regarding the app and i was able to get my answer as quickly as possible. I appreciated their customer service.
Hi there, Thank you for taking time to leave a review!
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more