Petlytics: Pet Store Marketing
Collect emails with pet names, photos, breed, & birthdays
Rating
1.3
feedback
4
chart
#14,596
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
25%
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Less than a day
0%
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Less than a month
25%
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Less than a year
50%
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More than a year
0%
Reviews Summary
The reviews for this Shopify app highlight both positive and negative aspects. Users appreciate the concept of the app, describing it as a great idea with potential. However, there are several issues that customers have encountered. The most common complaints include poor customer service and support, limited customization options, and difficulties in setting up the app to cater to specific needs. Some users have also faced challenges with the functionality of the app, such as missing options for different pet breeds and issues with discount codes. Overall, while the app has potential, improvements are needed to address the concerns raised by users.
Highlights
Review RSS Feed
All reviews
Dec. 6, 2024
Great concept, terrible customer service/ support. I reached out to the developer 3x to correct what should have been an easy fix, and no response
Feb. 18, 2023
i love the idea of this app but i hate the fact that i can only seem to have the banner at the top of my page. it looks like a search bar and makes my store look messy. is there a way that i can move the box to somewhere else on my page?
Feb. 2, 2022
Great idea. Limited selection options had way to may customers having a hard time filling out their pets stuff (missing dog breeds and I also sell a lot of equine so people had issues with that). Also had issues with customers not getting the discount code
Hi thanks for your review. We have since fixed the issues regarding promo codes. Please note that we currently only support Dogs and Cats for pet types but plan to add more pet types in an upcoming update.
Jan. 12, 2021
A fantastic idea, however, very much lacking. 1. You are unable to change any of the settings on the Setting page 2. Only cat and dog options. I specialize in products for small exotic mammals, having other species as options would be fantastic. 3. Completely unable to customize the pop up to your website or to see and test it. I really hope that it will be improved upon soon as it is a fantastic idea.
Latest Update (1/20/21): We launched 2 NEW features - a) Customize the pop up to your website b) Preview the App in Action Both features are now LIVE under Petlytics > Settings. Hello Mischief Pet Products, We trust you are doing well! Thank you for taking time to review our App. We absolutely loved your feedback and put it into action already. We developed a solution to the issues you wrote about. However, we support only Cats and Dogs as pets and unfortunately cannot accommodate other pets at the moment. In the next few days, we shall launch the ability for Store Owners to not only 'Customize the App' but also 'Preview the Experience' as a Store Customer moving forward under Settings. I shall circle back with you in a few days when we launch the new feature. Best, The Petlytics Team
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