Petlytics: Pet Store Marketing for Shopify

Petlytics: Pet Store Marketing

Collect emails with pet names, photos, breed, & birthdays
Rating
2.0
Feedback
3
Reviews
Chart
#8,277
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

Merchants appreciate the concept of the app, but they have encountered several limitations and issues. One common complaint is the inability to customize the placement of the banner, leading to a cluttered appearance on the store's page. Additionally, users have expressed frustration with the limited selection options, such as missing pet breeds and species beyond cats and dogs. Customers have also reported difficulties with discount code delivery and customization features. Despite the positive reception of the app's idea, users are disappointed by the lack of flexibility and functionality.

Time spent using app
How long merchants keep the app installed.
Less than an hour 33%
Less than a day 0%
Less than a month 33%
Less than a year 33%
More than a year 0%
All reviews
3 / 5 Share
Feb. 18, 2023

i love the idea of this app but i hate the fact that i can only seem to have the banner at the top of my page. it looks like a search bar and makes my store look messy. is there a way that i can move the box to somewhere else on my page?

Store Using app Total reviews Average rating
Shanzi UK 5 days 5 4.6
2 / 5 Share
Feb. 2, 2022

Great idea. Limited selection options had way to may customers having a hard time filling out their pets stuff (missing dog breeds and I also sell a lot of equine so people had issues with that). Also had issues with customers not getting the discount code

Store Using app Total reviews Average rating
KP Pet Supply About 1 year 2 3.5
Developer Reply

Hi thanks for your review. We have since fixed the issues regarding promo codes. Please note that we currently only support Dogs and Cats for pet types but plan to add more pet types in an upcoming update.

1 / 5 Share
Jan. 12, 2021

A fantastic idea, however, very much lacking. 1. You are unable to change any of the settings on the Setting page 2. Only cat and dog options. I specialize in products for small exotic mammals, having other species as options would be fantastic. 3. Completely unable to customize the pop up to your website or to see and test it. I really hope that it will be improved upon soon as it is a fantastic idea.

Store Using app Total reviews Average rating
Mischief Pet Products 11 minutes 1 1.0
Developer Reply

Latest Update (1/20/21): We launched 2 NEW features - a) Customize the pop up to your website b) Preview the App in Action Both features are now LIVE under Petlytics > Settings. Hello Mischief Pet Products, We trust you are doing well! Thank you for taking time to review our App. We absolutely loved your feedback and put it into action already. We developed a solution to the issues you wrote about. However, we support only Cats and Dogs as pets and unfortunately cannot accommodate other pets at the moment. In the next few days, we shall launch the ability for Store Owners to not only 'Customize the App' but also 'Preview the Experience' as a Store Customer moving forward under Settings. I shall circle back with you in a few days when we launch the new feature. Best, The Petlytics Team

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