Photo Finish for Shopify

Photo Finish

Migrate photos to your store in minutes | Photo Finish

Developer
View on App Store

Rating

3.3

feedback

14

Reviews

chart

#4,236

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    43%
  • Less than a year
    36%
  • More than a year
    14%

Reviews Summary

The reviews for this Shopify app are quite mixed, with some users experiencing significant issues with image loading and lack of customer support, while others praise the app for its efficiency and time-saving features. One common theme among the negative reviews is the frustration with unresolved issues and lack of communication from the customer support team. On the positive side, users appreciate the app's ability to quickly upload photos, save time on data entry, and streamline the process of managing images. The app is described as a game changer and a huge time saver by many users.

Highlights

Image loading issues and lack of customer support
Efficiency and time-saving features
Positive impact on productivity and data entry
Game changer and time-saving benefits
Frustration with unresolved issues and communication

Rating Breakdown

  • 5
    86% (12 ratings)
  • 4
    7% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    7% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Sept. 6, 2023

I recently downloaded and tried out this app with high hopes, but unfortunately, my experience has been less than satisfactory. I've encountered a significant issue with image loading, and despite following all the provided steps diligently, I'm still unable to get any images to load within the app. The most frustrating part of this experience has been the lack of response from customer support. I reached out for assistance, hoping they could help me resolve this issue, but it's been crickets on their end. I understand that app glitches can happen, but the absence of any support or communication leaves much to be desired. While I appreciate the concept of the app and its potential, the lack of effective customer support and unresolved issues have left me feeling quite disappointed. I hope the developers take notice of these concerns and work to improve both their app's functionality and customer service in the future.

Using app

--

Total reviews

1

Average rating

1.0

5 / 5 Share

Feb. 28, 2022

Great app for uploading photos very quickly from dropbox! The customer service is amazing and go above and beyond to help you get set up too! The only drawback is you need to name the files by sku and if your vendor provides the file you will more than likely need to rename them all, which you cannot do in bulk in dropbox. If anyone knows a way to rename them in bulk please share! This app is a HUGE time saver if you can rename all your photos correctly.

Using app

17 days

Total reviews

15

Average rating

4.9

Developer Reply

Thank you for the feedback and for your review we appreciate it! So glad you were able to import 15k photos into your store.

5 / 5 Share

June 25, 2021

This app was so helpful! As efficiency is the key to productivity and this app saved tons of our precious time. It made the whole process so streamlined.

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 23, 2021

Saved us a ton of time and helped to automatically have all of our alt tags on our images! Such a time saver.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 21, 2020

Awesome way to get a lot of images loaded at once! *key is to make sure all your images are initially named with a barcode or style number and then its easy breezy from there.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

All reviews

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