Photolock
The reviews for this Shopify App, Photolock, are mixed with both positive and negative feedback. Positive aspects highlighted by users include the effectiveness of the app in protecting images, ease of use, responsive customer support, and the various options available for image protection. Users appreciate the peace of mind that comes with knowing their content is secure and inaccessible to unauthorized users. On the other hand, negative reviews mention issues such as the app not working as expected, lack of response from customer support, unexpected charges, and website accessibility problems. Some users also expressed concerns about the app slowing down website loading speeds and limitations in image protection on certain devices.
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Great app! It gives me peace of mind knowing my photos can’t be easily saved with a right-click.
Had not tested to see if the photolock still worked and found out it does not. How long have I been paying for a product that does not prevent vistors to my website from lifting my content? How do I apply for refunds? This was installed in 2019 and last major website revision a few years ago, I tested everything on my website. All was working well. Today I found out it does not work.
We understand how frustrating this must be. The app would not disable itself — this typically results from theme updates or manual changes, and it's likely someone turned off the app embed during your last revision and forgot to reactivate it. Please reach out to our support team directly and we'll help get things working again.
Effective and easy to use app! Not to mention it is free. Thanks so much!
I am so glad I came across this app, because I was so concerned that people would steal my images. This app makes it difficult for them to do so. Photolock offers more than I anticipated in terms of preventing image theft. I’ve been using this app for less than a month now and can say that the support for this app has been great. I’ve had to contact them about two issues and received a reply within 24 hours with a resolution each time. Here is my recommendation if you have a problem with the app. Contact their support first before rushing to leave a negative review. They are responsive.
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