Photolock
Protect images and content from theft with smart locks
Rating
3.7
feedback
35
chart
#2,027
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
3%
-
Less than a month
49%
-
Less than a year
31%
-
More than a year
14%
Reviews Summary
The reviews for this Shopify App are quite mixed, with some users praising its effectiveness in protecting images and ease of use, while others have faced issues with functionality and customer support. Positive themes include the app being easy to install, effective in preventing image theft, and offering good customer service. On the other hand, negative themes include problems with the app not working as expected, slow or unresponsive customer support, and issues with pricing and features. Users appreciate the peace of mind the app provides in safeguarding their content, but some have expressed frustration over technical glitches and lack of timely assistance.
Highlights
Review RSS Feed
All reviews
April 20, 2026
Great app! It gives me peace of mind knowing my photos can’t be easily saved with a right-click.
April 16, 2026
Had not tested to see if the photolock still worked and found out it does not. How long have I been paying for a product that does not prevent vistors to my website from lifting my content? How do I apply for refunds? This was installed in 2019 and last major website revision a few years ago, I tested everything on my website. All was working well. Today I found out it does not work.
We understand how frustrating this must be. The app would not disable itself — this typically results from theme updates or manual changes, and it's likely someone turned off the app embed during your last revision and forgot to reactivate it. Please reach out to our support team directly and we'll help get things working again.
April 30, 2025
Effective and easy to use app! Not to mention it is free. Thanks so much!
Oct. 27, 2024
I am so glad I came across this app, because I was so concerned that people would steal my images. This app makes it difficult for them to do so. Photolock offers more than I anticipated in terms of preventing image theft. I’ve been using this app for less than a month now and can say that the support for this app has been great. I’ve had to contact them about two issues and received a reply within 24 hours with a resolution each time. Here is my recommendation if you have a problem with the app. Contact their support first before rushing to leave a negative review. They are responsive.
Aug. 23, 2024
I feel stupid for being quick to trust this app and give it my money by upgrading immediately, there were a lot of issues and features not working but I trusted that they will try to fix them or at least respond. Gave them the benefit of the doubt that they might be busy and waited over a week, crickets. Don't want my money, cool. I'm out.
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