Photoroom AI Listing Assistant
The reviews are mixed, but they lean positive overall for users who can get the app working as intended. Many merchants praise PhotoRoom for making product photo editing faster, easier, and more professional-looking, especially for background removal, mockups, resizing, SEO-related image improvements, and direct Shopify publishing. Several reviewers describe it as a game changer that saves hours of work, simplifies workflows, and helps small businesses present products more professionally. Support and educational resources are also mentioned positively by some users, who appreciate helpful teams, webinars, and guidance. On the negative side, a recurring complaint is that the Shopify integration is confusing, unreliable, or limited by paywalls. Some users say they expected publishing to Shopify to work on lower tiers, only to discover that MAX is required, and others feel the pricing is too high or that add-ons make it expensive for small businesses. Technical issues also come up often: failed saves, bugs after updates, distorted product labels, app crashes, products disappearing, and inconsistent performance. A few reviewers also criticize the lack of a free trial, unclear plan differences, and slow or unhelpful support. Overall, the app is seen as powerful and useful, but its value is undermined for some merchants by pricing, tier restrictions, and stability problems.
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Never gets dimensions correct for my jewelry. I love the program but the shopify integration isn't very helpful
Todo genial hasta la última actualización donde editaron la interfaz del editor de imágenes, ahora para colocar texto en la imagen tengo que alejar y acercar, tiene bugs. (Photoroom PC)
¡Nos alegra mucho que hayas disfrutado de la app! Gracias por tus comentarios: ya estamos trabajando para mejorar los cambios recientes.
When creating and personalizing photos, it works great. The only issue I’ve been having with PhotoRoom is when saving the edited image it often gives me an error. I end up having to redo all the changes I made before it finally saves.
Thanks for the feedback! The saving error has been fixed. Please restart and try again.
I would give minus ten if I could. I read other reviews and I knew it is required to have MAX plan to export from Photoroom to Shopify. I have two stores so I bought two Max Spaces (yes, you need pay separately for each store). It stopped working on the first evening, when I didn't use even 10% of my credits. Support were useless, but at least they got back at first. Functioning got partially restored on the next day - and stopped working after generating 18 images (out of 1500 limit). I bought annual subscription, highly priced plans, I have no contact with support for over 24hrs, and the last time I heard from them was asking me to go into incognito - I've done this before and I told them about this! Don't get fooled - this app looks so tempting, but it does not work with Shopify if you need more than 20 images, perhaps it's OK for small store owners - but who would need automation in a small store? I have plenty screenshots to document and what I experienced feels like a scam simply. Edit. After using it for 3 weeks I give 2 stars - as it works well - from time to time. Support is poor - probably due to time zone differences, but other apps offer 24/7 contact. My Photoroom stopped seeing Shopify products last night. I used ctrl shift F5, ctrl shift R, I cleared cache and cookies, I logged out, I tried incognito mode and i tried different browser - nothing helps. It could be great app - but it's not yet/
We're sorry to hear about your experience. This isn't the experience we want for our users. We've reached out to you directly so we can investigate the issue with our engineering team. Thank you for taking the time to share your feedback.
Worthless! All it wants you to do is UPGRADE everytime you try to make a product design. I have skincare products and remembered I have used this before on their website and all it ever did was distort all of your product labels. Don't waste your time with this one.
Thanks for the feedback. We've just launched a tool that fixes product image inaccuracies. We'd encourage you to give it another try.
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