Rating

3.4

feedback

11

Reviews

chart

#23,694

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    18%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    45%
  • More than a year
    27%

Reviews Summary

The reviews for this Shopify app are quite polarized, with a mix of extremely negative and overwhelmingly positive feedback. On the negative side, there are complaints about the app not working at all, even after reaching out to support multiple times. However, on the positive side, users praise the app for its ease of use, simplicity, and the significant impact it has had on improving the customer experience. Customers appreciate the ability to choose their options easily without the need for additional communication, saving time for both parties. The customer service is highlighted as exceptional, with quick responses and professional assistance.

Highlights

Ease of use and simplicity
Customer experience improvement
Exceptional customer service
Technical issues and lack of support

Rating Breakdown

  • 5
    91% (10 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    9% (1 ratings)

Reviews with Text

  • 91% (10)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

March 12, 2026

terrible. Does not work. Contacted support more then once and they could not help.

Using app

--

Total reviews

3

Average rating

3.7

5 / 5 Share

April 10, 2025

Using app

Almost 2 years

Total reviews

12

Average rating

4.3

5 / 5 Share

Nov. 3, 2024

I have this app for the past 6 years, it is so easy and simple to use and yet makes such a big difference to me & my customers. They just need to choose their best option and we’re done. No phone calls or emails to figure what’s the best for them, they choose by themselves and it’s the best and fastest way for everyone.

Using app

Over 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to share your positive experience with PickMeUp! We’re delighted that our app has helped automate your shipping process and saved you time and effort!

5 / 5 Share

April 2, 2023

I must say, this app is truly outstanding! From its friendly and intuitive interface to its superb customer service, every aspect of the experience has exceeded my expectations. Whenever I have a question or issue, the team is always there to help, responding quickly and professionally to ensure that I am completely satisfied. Moreover, using this app has greatly improved my overall customer experience on the website - I find it easier to navigate and use, and it has even enhanced the functionality of the website in some ways. All in all, I would highly recommend this app!

Using app

About 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your amazing review! We're delighted that our app has improved your customer experience in your store. Your recommendation is greatly appreciated. We'll continue to provide the best possible service to all our users!

5 / 5 Share

March 26, 2023

תוסף מצויין שמקל על העבודה מול חברת השילוח, שירות מצויין של חברת הפיתוח אני עושה בו שימוש למעלה משנה ומרוצה.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the great review! We're glad it's helping you with shipping. We aim to make shipping management easier with our app!

All reviews

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