PickMeUp for Shopify

PickMeUp

Display Convenient Pickup Point at Checkout page

Developer
View on App Store

Rating

3.7

feedback

12

Reviews

chart

#2,678

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    17%
  • Less than a day
    8%
  • Less than a month
    8%
  • Less than a year
    42%
  • More than a year
    25%

Reviews Summary

The reviews for this Shopify app are quite mixed. While some users have experienced issues with the app not working properly and causing problems even after uninstallation, others have praised it for its outstanding customer service, intuitive interface, and overall improvement in the customer experience on their website. Users appreciate the ease of setup, quick responses from the support team, and the value it adds to their customers by providing options for package pickup locations. However, there are mentions of needing to set up the app again after upgrading the Shopify plan, which caused some inconvenience. Overall, the app seems to have a positive impact on the user experience but may have some technical glitches that need to be addressed.

Highlights

Mixed reviews
Outstanding customer service
Ease of setup
Value for customers
Technical glitches

Rating Breakdown

  • 5
    92% (11 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    8% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

March 14, 2024

This app has stopped working, pickup points periodically don't show up for customers, I have finally decided to uninstall it but there's a ghost of it still there causing problems, and no one is available to help me fix it.

Using app

29 days

Total reviews

7

Average rating

3.3

Developer Reply

Thank you for taking the time to share your positive experience using PickMeUp! We're thrilled to hear that our app has been helpful in automating your shipping process and saving you time and effort.

5 / 5 Share

April 2, 2023

I must say, this app is truly outstanding! From its friendly and intuitive interface to its superb customer service, every aspect of the experience has exceeded my expectations. Whenever I have a question or issue, the team is always there to help, responding quickly and professionally to ensure that I am completely satisfied. Moreover, using this app has greatly improved my overall customer experience on the website - I find it easier to navigate and use, and it has even enhanced the functionality of the website in some ways. All in all, I would highly recommend this app!

Using app

About 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your amazing review! We're delighted that our app has improved your customer experience in your store. Your recommendation is greatly appreciated. We'll continue to provide the best possible service to all our users!

5 / 5 Share

March 26, 2023

תוסף מצויין שמקל על העבודה מול חברת השילוח, שירות מצויין של חברת הפיתוח אני עושה בו שימוש למעלה משנה ומרוצה.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the great review! We're glad it's helping you with shipping. We aim to make shipping management easier with our app!

5 / 5 Share

Nov. 28, 2022

אנחנו מנהלים אתר בארבע שנים האחרונות, ממליצים בחום על האפליקציה והסנכרון החכם שלה לנקודות איסוף. המענה והתמיכה מאוד מהירים ועוזרים ברמה שלא חוויתי עם אחרים, מענה מהיר מקצועי וליווי אישי. ממליץ בחום.

Using app

About 21 hours

Total reviews

3

Average rating

5.0

Developer Reply

Awesome! We are happy to hear that Pick me up resolved all your concerns. We prioritize customer experience and satisfaction, and your review reaffirms the hard work we put in every day. So thanks for your kind words...

5 / 5 Share

Nov. 17, 2022

This app gives great value to my costumers that wishes to recieve their packages in diffirent location than just their home adress. You can choose how many pick up they can see in the check out and choose from. The set up was really easy and Amos and the team was very helpul when needed. One thing I should mention, when you upgrade your shopify plan you need to set up the app again for it to shows on the checkout page. it something I didn't know and took me a while to fuiger.

Store

AYO

Using app

12 months

Total reviews

3

Average rating

5.0

Developer Reply

I loved reading the kind words you left about our support team! Thank you for the review. It means a lot!

All reviews

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