PickMeUp for Shopify
Developer
View on App Store

Rating

4.0

feedback

13

Reviews

chart

#14,475

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    15%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    31%
  • More than a year
    46%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising its ease of use, customer service, and impact on the overall shopping experience. Many users appreciate the app's ability to allow customers to choose their preferred options independently, reducing the need for manual intervention. The customer support team is highlighted for their quick and professional responses, enhancing the overall satisfaction with the app. However, there are a few negative reviews mentioning issues with the app not working properly, causing difficulties even after uninstallation.

Highlights

Ease of use and customer independence
Excellent customer service
Technical issues and difficulties after uninstallation

Rating Breakdown

  • 5
    92% (12 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    8% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 3, 2024

I have this app for the past 6 years, it is so easy and simple to use and yet makes such a big difference to me & my customers. They just need to choose their best option and we’re done. No phone calls or emails to figure what’s the best for them, they choose by themselves and it’s the best and fastest way for everyone.

Using app

--

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to share your positive experience with PickMeUp! We’re delighted that our app has helped automate your shipping process and saved you time and effort!

1 / 5 Share

March 14, 2024

This app has stopped working, pickup points periodically don't show up for customers, I have finally decided to uninstall it but there's a ghost of it still there causing problems, and no one is available to help me fix it.

Using app

11 months

Total reviews

7

Average rating

3.3

Developer Reply

Thank you for taking the time to share your positive experience using PickMeUp! We're thrilled to hear that our app has been helpful in automating your shipping process and saving you time and effort.

5 / 5 Share

April 2, 2023

I must say, this app is truly outstanding! From its friendly and intuitive interface to its superb customer service, every aspect of the experience has exceeded my expectations. Whenever I have a question or issue, the team is always there to help, responding quickly and professionally to ensure that I am completely satisfied. Moreover, using this app has greatly improved my overall customer experience on the website - I find it easier to navigate and use, and it has even enhanced the functionality of the website in some ways. All in all, I would highly recommend this app!

Using app

About 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your amazing review! We're delighted that our app has improved your customer experience in your store. Your recommendation is greatly appreciated. We'll continue to provide the best possible service to all our users!

5 / 5 Share

March 26, 2023

תוסף מצויין שמקל על העבודה מול חברת השילוח, שירות מצויין של חברת הפיתוח אני עושה בו שימוש למעלה משנה ומרוצה.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the great review! We're glad it's helping you with shipping. We aim to make shipping management easier with our app!

5 / 5 Share

Nov. 28, 2022

אנחנו מנהלים אתר בארבע שנים האחרונות, ממליצים בחום על האפליקציה והסנכרון החכם שלה לנקודות איסוף. המענה והתמיכה מאוד מהירים ועוזרים ברמה שלא חוויתי עם אחרים, מענה מהיר מקצועי וליווי אישי. ממליץ בחום.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Awesome! We are happy to hear that Pick me up resolved all your concerns. We prioritize customer experience and satisfaction, and your review reaffirms the hard work we put in every day. So thanks for your kind words...

All reviews

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