Rating

3.1

feedback

12

Reviews

chart

#14,835

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    8%
  • Less than a month
    58%
  • Less than a year
    25%
  • More than a year
    8%

Reviews Summary

The reviews for the Shopify App are mostly positive, highlighting its efficiency in picking and fulfilling orders, ease of use, and excellent customer service. Users appreciate the time-saving features and the ability to customize packing reports. However, there are concerns about the lack of responsiveness from the support team in some cases, which has caused frustration for users trying to resolve issues. Overall, the app is praised for streamlining order processing and improving the overall efficiency of the packing and fulfillment process.

Highlights

Efficiency in picking and fulfilling orders
Ease of use
Excellent customer service
Lack of responsiveness from support team
Customizable packing reports

Rating Breakdown

  • 5
    83% (10 ratings)
  • 4
    0% (0 ratings)
  • 3
    8% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    8% (1 ratings)

Reviews with Text

  • 100% (12)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

July 10, 2025

No response when requesting help

Using app

Over 1 year

Total reviews

3

Average rating

3.7

3 / 5 Share

March 28, 2023

Would love to give the APP a great rating becuase it looks very promising, but so far I have been unable to get any response on request for support. I can't begin to use it becuase there are errors in the packing slips. A bit annoyed becuase I am paying for the app and can't get a reply from the support team

Using app

21 days

Total reviews

1

Average rating

3.0

5 / 5 Share

Nov. 8, 2022

A must-have! Makes picking and fulfilling orders a no-brainer. Easy to learn for new team members. Thanks.

Using app

10 months

Total reviews

11

Average rating

5.0

5 / 5 Share

Nov. 1, 2020

Installed the free version first and very happy so have upgraded to the paid app. Very happy - an issue I encountered upon first installing was solved by support within a day. Works like a dream.

Using app

About 2 months

Total reviews

14

Average rating

4.4

5 / 5 Share

June 10, 2020

A fantastic app and brilliant customer service. I really needed my packing reports to be filtered by delivery date rather than order date and this app does that for me.

Using app

14 days

Total reviews

6

Average rating

5.0

All reviews

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