Pick, Pack and Promo
The reviews for the Shopify App are mostly positive, highlighting its efficiency in picking and fulfilling orders, ease of use, and excellent customer service. Users appreciate the time-saving features and the ability to customize packing reports. However, there are concerns about the lack of responsiveness from the support team in some cases, which has hindered the app's usability for a few users. Overall, the app seems to be a valuable tool for streamlining order processing and improving customer engagement through promotions and personalized packing lists.
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No response when requesting help
Would love to give the APP a great rating becuase it looks very promising, but so far I have been unable to get any response on request for support. I can't begin to use it becuase there are errors in the packing slips. A bit annoyed becuase I am paying for the app and can't get a reply from the support team
A must-have! Makes picking and fulfilling orders a no-brainer. Easy to learn for new team members. Thanks.
A fantastic app and brilliant customer service. I really needed my packing reports to be filtered by delivery date rather than order date and this app does that for me.
Had been spending a ton of time pulling orders and manually creating packing lists with excel, this app is gonna save me so much time and hassle. Had it working within an hour from download. A few additional questions popped up, reached out to the team and they responded quickly and clearly. Totally recommended.
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