
Pickup & Delivery Buddy
Pickup and Delivery Buddy
Rating
3.5
feedback
13
chart
#13,850
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Less than a day
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Less than a month
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Less than a year
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More than a year
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with most users praising its ease of use, functionality, and excellent customer service. Users appreciate the app's ability to manage pickups and delivery scheduling effectively, making it a valuable tool for their businesses. The developer, Kyle, is highlighted for being responsive, helpful, and going above and beyond to address any issues or customization needs. Customers also mention the app's user-friendly setup process and its seamless integration with their online stores. While the majority of reviews are positive, there are a few instances where users faced challenges with the app not showing up on their websites despite following the installation instructions. This issue caused frustration for some users who were unable to utilize the app as intended. Additionally, there are suggestions for further improvements such as better synchronization with the Shopify database for order management. Overall, the app is highly recommended for its features, support, and value it brings to businesses.
Highlights
Rating Breakdown
All reviews
May 30, 2025
download the app, done all the instructions but no matter what I do it doesnt show up on the website its been enabled in the theme and everything.
Thanks for trying out the app and sorry for the troubles. While the app should work for most themes out of the box, it unfortunately does not for more custom themes due to differences in layout. If you're still interested please reach out to support and I may be able to update the settings to work for your specific theme.
March 27, 2024
I run my store by myself as my part time business. I'm only available 50% of the month and this app made my life much easier. Been using this app for a couple of years and it's the best solution to communicate your availability before customers place their orders.
July 20, 2023
This should be your only choice for managing pickups. Why? 1. Out of 13 apps checked, they are the only ones that get the customer workflow correct. All the others prompted the customer to input a Shipping Address or Pickup Address - neither should be included in the customer workflow. 2. Super easy setup - plus you can turn it on and off directly in your Theme Settings under App Embeds. 3. Developer is super responsive.
March 27, 2024
I chose this app from among the many pickup/delivery scheduling options because it made it easy to enable pickup scheduling on just a single day one month in the future which is the nature of our "buying club" Shopify application. Kyle, the developer, was very responsive in resolving any issues that turned up and in helping me to "stretch" the app beyond its intended limits. It saved us a great deal of correspondence effort by enabling buyers to sort themselves into 15-minute pickup slots, each with a set order limit. I would love if it could fully sync with the Shopify database such that changing pickup times manually in the app also changed the tags appended to the order, and vice versa that editing or cancelling orders within Shopify propagated through into the pickup calendar within the app. This may well be beyond the capability of *any* available pickup/delivery app, or maybe even technically impossible for reasons I don't understand, but I would challenge Kyle or any other developer to make it happen :-).
May 24, 2022
Amazing app and this is so easy to install and setup. We require an app to fulfill our instore order pickup and this gives our customers an option to select the day and time they would prefer to collect their orders from us. Have just installed this today, tested and we are super happy! Thank you so much Keylay Apps!
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