Picsio: Bulk Image Upload
Bulk upload images and auto match them to product variants
Rating
2.5
feedback
9
chart
#2,419
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
22%
-
Less than a day
22%
-
Less than a month
44%
-
Less than a year
11%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify app, Pics, are quite mixed. On the positive side, users appreciate the functionality of the app when the SKU and file names match, making it handy for managing product variants. The live support is praised for being helpful and available for finding workarounds. However, the negative themes that emerge include the app not being truly free as it requires a monthly subscription to Pics.io, which some users find expensive. There are complaints about misleading information regarding the app's pricing and difficulty in unsubscribing, leading to frustration and concerns about being charged continuously.
Highlights
Review RSS Feed
All reviews
Dec. 3, 2024
The app is unable to match the image name to our SKU's. Tech support unable to solve the problem. I'll revise this review if tech support returns with a resolution.
Dear Customer, Thank you for sharing your review. We sincerely apologize for the inconvenience caused by the issue with our plugin. We’re glad to inform you that the issue with matching image names to your SKUs has now been resolved. Please check if everything is working as expected on your end, and let us know if there’s anything else we can assist you with. Best regards.
Aug. 5, 2024
I used Pics to upload images for my Shopify store. It works great if the SKU and file name match. It's also super handy for managing product variants. There are tons of options for tagging, editing, and integrating with my Shopify store. Live support is always available and super helpful in finding workarounds for tricky tasks.
Store
My Store
Using app
3 days
April 24, 2024
I have been using this app to upload photos for my store. It works well if sku and filename are the same. Specially I would like to mention the work with product variants, this option helped a lot. The app itself is really free, but you must have a subscription to Pics.io, it's $50/month. Keep this in mind.
April 10, 2024
This is anything but free. The fact that they want a monthly subscription to upload bulk images is bonkers. I'd pay a one time fee of $50 but these greedy developers want that once a month.. beat it.
Jan. 16, 2024
Useless - This starts are $50 Per month. They claim it is free on the app store page, but no element of this is free whatsoever. Not only is $50 a month just ridiculous, it is clearly done to avoid paying any fees via the shopify app store. This app did nothing but waste my valuable time installing and making an account and confirming the account blah blah just to be met with a "choose your subscription" page. Useless, Do not bother installing.
Dear Customer, Thanks for taking the time to share your feedback about our app. We sincerely apologize for any inconvenience you may have experienced. Let us address your concerns point by point so that others don't get confused: - Free Access: The app is indeed free for our main app's clients as it serves as an add-on to Pics.io DAM. There is a free trial version available and designed to help non-Pics.io users determine if our app meets their specific business needs and use cases. After the trial, non-Pics.io users can choose to subscribe to one of our plans to continue enjoying the app's full range of features. - Pricing Structure: We want to clarify that the $50 per month is not intended to circumvent any Shopify app store fees. The reason behind the separate app and pricing is due to Pics.io being primarily a comprehensive digital asset management software. The Shopify app is an extension of our main product, developed and introduced based on the specific requests and needs of our customers. - Account Setup and Subscription Selection: We regret to hear that your initial experience with our app did not meet your expectations and seemed to consume your valuable time. It seems that there might have been a misunderstanding regarding the process of requesting a free trial during the sign-up. We would like to rectify this and offer you the assistance you need to get started. If you're willing, please provide us with your email address so we can guide you through setting up your free trial or contact us via chat support. Please feel free to reach out to us directly if you have any more questions or need further assistance. Warm regards.
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