Picsio: Bulk Image Upload for Shopify

Picsio: Bulk Image Upload

Bulk image upload and matching directly to product variants

Rating

3.2

feedback

18

Reviews

chart

#1,734

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    6%
  • Less than a day
    11%
  • Less than a month
    50%
  • Less than a year
    28%
  • More than a year
    0%

Reviews Summary

The reviews for the Pics.io app on Shopify are mixed, with both positive and negative feedback. Positive aspects include the convenience of bulk image uploads, efficient matching of images with SKU numbers, user-friendly interface, and helpful live support. Users appreciate the ability to manage product variants and the seamless integration with Shopify. However, negative feedback revolves around the app not being truly free, requiring a monthly subscription to Pics.io, and issues with unsubscribing and billing discrepancies. Some users also found the app misleading in terms of pricing and functionality, leading to frustration and disappointment.

Highlights

Convenience of bulk image uploads and matching with SKU numbers
User-friendly interface and seamless integration with Shopify
Positive feedback on live support and managing product variants
Negative feedback on subscription model and billing issues
Misleading information on pricing and functionality

Rating Breakdown

  • 5
    56% (10 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    44% (8 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Dec. 3, 2024

The app is unable to match the image name to our SKU's. Tech support unable to solve the problem. I'll revise this review if tech support returns with a resolution.

Using app

--

Total reviews

1

Average rating

1.0

1 / 5 Share

Oct. 5, 2024

The app is not working for one week, and the support team is not very helpful.

Store

Beink

Using app

3 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, We’re sorry to hear about your recent experience with our app and understand how frustrating it must have been. Unfortunately, our support team was unavailable over the weekend, which affected our ability to assist you sooner. You mentioned that the app hasn’t been working for a week, though we noticed that your first request came in on Friday. Have you had a chance to clear your browser cache and cookies? This is a common solution that often resolves issues like the one you're experiencing. Our support team has sent you detailed instructions via email to help resolve the issue. Please reply to that email if you need further assistance. We’re committed to getting this resolved as quickly as possible and look forward to hearing from you soon. Best regards, Pics.io Support Team

5 / 5 Share

Aug. 5, 2024

I used Pics to upload images for my Shopify store. It works great if the SKU and file name match. It's also super handy for managing product variants. There are tons of options for tagging, editing, and integrating with my Shopify store. Live support is always available and super helpful in finding workarounds for tricky tasks.

Store

My Store

Using app

4 days

5 / 5 Share

June 5, 2024

We used this plugin to migrate our images to the store. Since we had a lot of them, we needed to upload them in bulk with article matching. This was an impossible task manually. It is not obvious that you need to subscribe to their DAM system. But the tool is handy for what it costs. A special joy that we uploaded everything from our Google Drive.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2024

We use Pics.io to store all of our assets, and this plugin to upload product photos to the store. Uploading is very convenient due to the matching of product photos by SKU. And that includes working for product variants.

Using app

16 days

Total reviews

1

Average rating

5.0

All reviews

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