Picsio: Bulk Image Upload
Bulk image upload and matching directly to product variants
Rating
3.5
feedback
17
chart
#1,724
All reviews
Rating Breakdown
Review RSS Feed
Oct. 5, 2024
The app is not working for one week, and the support team is not very helpful.
Aug. 5, 2024
I used Pics to upload images for my Shopify store. It works great if the SKU and file name match. It's also super handy for managing product variants. There are tons of options for tagging, editing, and integrating with my Shopify store. Live support is always available and super helpful in finding workarounds for tricky tasks.
Store
My Store
Using app
4 days
June 5, 2024
We used this plugin to migrate our images to the store. Since we had a lot of them, we needed to upload them in bulk with article matching. This was an impossible task manually. It is not obvious that you need to subscribe to their DAM system. But the tool is handy for what it costs. A special joy that we uploaded everything from our Google Drive.
May 23, 2024
We use Pics.io to store all of our assets, and this plugin to upload product photos to the store. Uploading is very convenient due to the matching of product photos by SKU. And that includes working for product variants.
April 24, 2024
I have been using this app to upload photos for my store. It works well if sku and filename are the same. Specially I would like to mention the work with product variants, this option helped a lot. The app itself is really free, but you must have a subscription to Pics.io, it's $50/month. Keep this in mind.
April 22, 2024
I am using a plugin to upload photos to my store. I make sure the SKU and file name match. This allows me to quickly upload photos to products, including product variations. The plugin itself is free, but requires a subscription to Pics.io, which costs $50/month. On the nice pluses, the support is very responsive and fast.
April 10, 2024
This is anything but free. The fact that they want a monthly subscription to upload bulk images is bonkers. I'd pay a one time fee of $50 but these greedy developers want that once a month.. beat it.
Feb. 21, 2024
I recently started using the Pics.io app on my Shopify store, and it has truly been a game-changer for managing product images. This app seamlessly enables bulk image uploads, matching each image effortlessly with the corresponding SKU numbers. The user interface is intuitive and user-friendly, making the entire process incredibly easy to navigate. Even for someone like me, who is not a tech expert, the app's design and functionality made the task at hand straightforward and stress-free. What I appreciate most about Callepis.io is its efficiency. Uploading a large number of images has never been this simple. The app performs the task with speed and accuracy, ensuring that the images are correctly matched to the corresponding products in my store. The well-thought-out design of the app speaks volumes about the developer's commitment to providing a top-notch user experience. It's evident that a lot of care went into creating a tool that not only delivers on its promises but also does so in a way that's accessible to users of all levels of technical expertise. While the subscription fee may seem a bit steep, the value it brings to the table is undeniable. If your store requires regular use of bulk image upload services, the subscription is well worth the investment. However, I would suggest considering the option of a one-time payment for users who may not need the service frequently but still want to benefit from its exceptional features. In conclusion, Pics.io is a must-have Shopify app for anyone looking to streamline their image management process. Its seamless functionality, user-friendly interface, and well-built design make it a standout choice for enhancing the efficiency of any online store I would also like to add, the team are friendly and unsubscribing was easy. The other reviews left on this page seem unfair compared to the experience I had with the app.
Hello, Thank you so much for your detailed review and kind words about Pics.io plugin for Shopify! We've worked hard to improve our plugin based on previous user feedback, and we're glad that these enhancements have significantly contributed to its current functionality. More improvements are coming in the next version (v3) which will be rolled out quite soon. Your feedback is invaluable to us, and we're always here should you need to upload another bunch of images to your store. If you have any more suggestions or need assistance, don't hesitate to reach out!
Jan. 16, 2024
Useless - This starts are $50 Per month. They claim it is free on the app store page, but no element of this is free whatsoever. Not only is $50 a month just ridiculous, it is clearly done to avoid paying any fees via the shopify app store. This app did nothing but waste my valuable time installing and making an account and confirming the account blah blah just to be met with a "choose your subscription" page. Useless, Do not bother installing.
Dear Customer, Thanks for taking the time to share your feedback about our app. We sincerely apologize for any inconvenience you may have experienced. Let us address your concerns point by point so that others don't get confused: - Free Access: The app is indeed free for our main app's clients as it serves as an add-on to Pics.io DAM. There is a free trial version available and designed to help non-Pics.io users determine if our app meets their specific business needs and use cases. After the trial, non-Pics.io users can choose to subscribe to one of our plans to continue enjoying the app's full range of features. - Pricing Structure: We want to clarify that the $50 per month is not intended to circumvent any Shopify app store fees. The reason behind the separate app and pricing is due to Pics.io being primarily a comprehensive digital asset management software. The Shopify app is an extension of our main product, developed and introduced based on the specific requests and needs of our customers. - Account Setup and Subscription Selection: We regret to hear that your initial experience with our app did not meet your expectations and seemed to consume your valuable time. It seems that there might have been a misunderstanding regarding the process of requesting a free trial during the sign-up. We would like to rectify this and offer you the assistance you need to get started. If you're willing, please provide us with your email address so we can guide you through setting up your free trial or contact us via chat support. Please feel free to reach out to us directly if you have any more questions or need further assistance. Warm regards.
Sept. 30, 2023
There's no way this app could be unsubscribed. I've already uninstalled the app but they're still charging me. And now I need to install the app again to see how I could unsubscribe and I saw that I've already done so as stated in the billing page. And I've contacted them via email and no one responded to me....I'm so helpless. Could someone from Pics.io see this message and help me? I don't wanna pay non-stop while I just need this services for one time. And I dunno why they charge me $30 when the plan says it's only $18 per month.....I wonder if this app is a scam which doesn't allow people to unsubscribe.
Hey there, We're really sorry to hear about the trouble you had with unsubscribing and the billing issues. Even though it's been a while since you left the comment, we'd like to shed some light on the situation to help others understand the pricing model. Our plugin is part of the Solo and higher plans of our Pics.io DAM platform. To stop the charges, you need to cancel the subscription with Pics.io DAM, not just the plugin on the Shopify end. We understand this might have been a bit confusing, and I'm sorry for any inconvenience it has caused. Regarding the support team's reaction: our team typically replies within 24 hours via email, and we assume you left the comment earlier and got contacted later after that. Also, let us address the pricing-related complaint: our previous pricing for the Solo plan started at $18 per month. It sounds like the additional $12 might be for the 'website functionality' feature that wasn't necessary for making the plugin work. We can certainly help adjust your plan if that feature isn’t needed and you didn't intend to buy it. We're here to make things right and ensure you only pay for what you need. Best regards, Pics.io Support Team
July 31, 2023
The app doesn't open :( Can you help to fix the app to work on shopify? I tried to reinstall again but it doesn't work
Store
Mi tienda
Using app
6 minutes
Dear Customer, We deeply apologize for not addressing your concern sooner. Though your review was left 6 months ago, we want to ensure no question goes unanswered. If you're still experiencing issues with the Pics.io plugin not opening on Shopify, please get in touch with us at [email protected] Our team now provides 24/5 support for the plugin users and we'll be glad to help you get things sorted out. Best regards, Pics.io Support Team
Dec. 15, 2022
Not Free. Please, don't mislead people. Besides, customer service is zero. I could not find a way to contact your customer service.
Hello, We're sorry to hear about your experience and appreciate your feedback. Our app does indeed offer a free version, which allows you to match up to 20 images. We understand this may not meet everyone's needs, but it's designed to give you a taste of what's possible with our service. We apologize if it wasn't clear how to reach our customer service. You can contact support by clicking the 3 horizontal dots on the right side within the plugin interface and then the 'Get Support' button. We're also excited to share that our design team is working on a plugin redesign to make the support button more prominent and accessible. We're here to help and improve based on your feedback. Best regards, Pics.io Support Team
Nov. 16, 2022
First the app is not Free. It is a Free trial period. Second It does not bulk import images from Goggle Photo to your shopify site. All images must go to the pics.io site before they can be bulk imported to your site. Yep an extra step that they charge you for. Expensive and time consuming.
Hello, Thank you for taking the time to share your feedback. We're sorry to hear that some aspects of our service didn't meet your expectations, and we'd like to clarify a few things to help improve your experience. Firstly, our app does indeed offer a free version, but it comes with certain limitations. You can match up to 20 images for free, which is great for small tasks or trying out the service. We understand the importance of transparency about this, and we're sorry if there was any confusion regarding the free trial and its limits. However, we acknowledge that for more than 20 images, a subscription starting at $50 per month is required, and we're continually working to provide value and efficiency with our pricing and features. Regarding the bulk import of images: it’s not necessary to move images to Pics.io before importing them to your Shopify store for those who store product data in Google Drive / Amazon S3. Pics.io can pull the data from Google Drive / Amazon S3 automatically. We do not support direct sync from Google Photos as it's stated in our documentation. We strive to be clear about the features and limitations of our service, and we regret any misunderstanding about the supported platforms. We appreciate your feedback as it helps us to improve and better meet the needs of our users. If you have any more questions or need further clarification, please don't hesitate to reach out to us at [email protected]. Best regards, Pics.io Support Team
Sept. 29, 2022
Amazing customer support, fast replies, in-depth tool with a lot of options. The guys behind the customer service do think in solutions and not problems. Definetly would recommend for use, no-brainer with a large products base.
Hello, Thanks for the awesome shout-out! We’re super glad you loved the support and found our tool handy. Even though it's been a while since you left this review, we just wanted to drop in and say a big thank you. Good news – our plugin has gotten even better! It now supports matching images with product variants, making your life a whole lot easier. If you've got more feedback or need a hand with anything, just let us know. We're here for you. Best regards, Pics.io Support Team
Sept. 14, 2022
This app has endless capabilities for your images. I am currently using it for my Shopify app to bulk upload. I used the free trial and started engaging and quickly found out that this is a great resource. I slowly upgraded to unlock more of the features. Very user friendly (I am amateur level/self taught techwise). There are endless possibilies for tagging, editting, and integrating with my Shopify store. Live Support was readily available for me and was especially helpful in finding "work arounds" with tricky tasks. I like it!!
Hello, Thrilled to hear you're loving the app and finding it user-friendly with endless possibilities! We're glad our support team could assist with your needs. Thanks for choosing us, and here's to your continued success with Shopify! Best regards, Pics.io Support Team
Sept. 12, 2022
I used this app to upload pictures for my shopify store. It works well as long as the sku and the file name are the same. It would help if it was smart enough to know if a picture for a product was already loaded. I did find a good work around to create a new collection for each upload. That way you dont have to go through a huge list to filter through products.
Hello, Thank you for using our app for your Shopify store uploads. We appreciate your feedback about matching images based on SKU and filenames. You're right: organizing your files into collections is the most efficient way to track whether a specific image has already been matched and uploaded as of now. We're continually working to improve our app's functionality and your insight is valuable for future updates. If you have any further questions or need assistance, please feel free to contact us. Best regards, Pics.io Support Team
Aug. 9, 2022
Amazing app very useful and convenient to work The technical support is one of the best, they answer within minutes and find a solution to every request. It is highly recommended
Hey there! Thanks so much for your fantastic review and for highlighting our technical support – our team is over the moon to hear they could help you so swiftly and effectively! We've got some exciting news to share: our plugin has gotten even better! It now supports matching images with product variants, which we hope will make your workflow even smoother and more convenient. Keep enjoying the app, and if you have any more insights or need assistance, don't hesitate to reach out. We're here and ready to help! Cheers to making things easier! Best regards, Pics.io Support Team