Rating

4.2

feedback

2

Reviews

chart

#7,576

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    50%
  • Less than a year
    0%
  • More than a year
    0%

Reviews Summary

The reviews for the Shopify App show a mix of positive and negative feedback. One positive aspect highlighted is the quality of the products offered by Pictorem and the positive experience of visiting their factory. Customers appreciate the wide range of printing options available on Pictorem's platform. On the other hand, a negative aspect mentioned is the difficulty faced during the integration of Pictorem with Shopify, especially after a domain name change. The customer faced issues with being charged twice for the app fee and struggled to get a refund, leading to frustration and the need to involve their credit card provider for resolution.

Highlights

Quality of products and factory visit experience
Wide range of printing options
Integration challenges with Shopify
Double charging for app fee
Difficulty in obtaining a refund

Rating Breakdown

  • 5
    50% (1 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    50% (1 ratings)

Reviews with Text

  • 100% (2)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Sept. 3, 2025

nous avons visité leur usine, et avec leur 60 employés , une vrai fourmilière et ils font de la qualité comme œuvre. Leur patron Fabien est fantastique. Mais vaut mieux utilisé Shopify comme vitrine pour accéder aux nombreuses variantes d'impressions de Pictorem et les achats et toute variantes, les clients les voient et achètent sur Pictorem.

Using app

--

Total reviews

1

Average rating

5.0

1 / 5 Share

June 3, 2024

I had trouble getting my Pictorem and Shopify integration working properly, possibly because I had a domain name change during set-up. I ended up getting charged twice for the one-time app fee while trouble-shooting integration and it's been difficult to get the second charge refunded. Shopify and Pictorem both point to each other for providing the refund, so I've had to go to my credit card provider to dispute the duplicate charge.

Using app

7 days

Total reviews

2

Average rating

3.0

All reviews

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