Rating

4.1

feedback

9

Reviews

chart

#3,929

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    67%
  • More than a year
    11%

Reviews Summary

The reviews for the Pictorem Shopify integration app are mixed, with both positive and negative feedback from users. Positive aspects highlighted include the ease of use, time-saving features, great product variety, and top-notch customer service. Users appreciate the seamless integration of artwork into Shopify, handling of printing and shipping, and the ability to manage product updates easily. However, negative feedback revolves around issues with integration, duplicate charges, lack of real integration for exporting orders, and poor customer service experiences. Some users faced challenges with communication, technical problems, and unresolved issues, leading to disappointment and removal of the app from their store.

Highlights

Mixed reviews with positive and negative feedback
Ease of use and time-saving features
Great product variety and quality
Issues with integration and customer service
Challenges with communication and unresolved problems

Rating Breakdown

  • 5
    67% (6 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    33% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 8, 2024

I love this app! Uploading my images and generating wall art listings has never been easier. The automated size options and variety of printing mediums make it a breeze to manage my art store. Plus, the dropshipping feature saves me so much time. Highly recommend!

Using app

--

Total reviews

6

Average rating

4.8

5 / 5 Share

Dec. 7, 2024

My customers love the prints, especially the canvas and acrylic ones. Amazing quality!

Using app

--

Total reviews

1

Average rating

5.0

1 / 5 Share

June 3, 2024

I had trouble getting my Pictorem and Shopify integration working properly, possibly because I had a domain name change during set-up. I ended up getting charged twice for the one-time app fee while trouble-shooting integration and it's been difficult to get the second charge refunded. Shopify and Pictorem both point to each other for providing the refund, so I've had to go to my credit card provider to dispute the duplicate charge.

Using app

3 months

Total reviews

1

Average rating

1.0

5 / 5 Share

March 20, 2024

Easy to use and save a lot of time creating my art. Great product variety and my customers are pleased with the overall quality. It took some time to understand all the options, but the export process is easy now. When you do a change on pricing on Pictorem, it doesn't reflect on Shopify, but as long as we are aware it's a "one time" export as a product listing, i am fine with it and i manage every product update on shopify. Good app to recommend for easily selling art online!

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 18, 2024

I've been using Pictorem for a while now, and it's been a game-changer for my art business. The ability to seamlessly integrate my artwork into Shopify and have Pictorem handle printing and shipping has saved me so much time and hassle. Plus, their customer service is top-notch—I've never had any issues, and any questions or concerns are always addressed promptly. I highly recommend Pictorem to any artist looking to expand their online presence and streamline their operations.

Using app

About 2 months

Total reviews

6

Average rating

4.8

All reviews

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