Rating

4.2

feedback

2

Reviews

chart

#6,380

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    50%
  • Less than a year
    0%
  • More than a year
    0%

Reviews Summary

The reviews for the Shopify App show a mix of positive and negative experiences. One user praised the quality of the products from Pictorem and highlighted the efficient service provided by the company, particularly mentioning the fantastic owner, Fabien. They recommended using Shopify as a platform to access the wide range of printing options offered by Pictorem. On the other hand, another user faced challenges with the integration between Pictorem and Shopify, especially after a domain name change. They encountered issues with being charged twice for the app fee and struggled to get a refund, leading them to involve their credit card provider in disputing the duplicate charge.

Highlights

Quality products and efficient service from Pictorem
Challenges with integration and double charges
Refund difficulties and customer support

Rating Breakdown

  • 5
    50% (1 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    50% (1 ratings)

Reviews with Text

  • 100% (2)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Sept. 3, 2025

nous avons visité leur usine, et avec leur 60 employés , une vrai fourmilière et ils font de la qualité comme œuvre. Leur patron Fabien est fantastique. Mais vaut mieux utilisé Shopify comme vitrine pour accéder aux nombreuses variantes d'impressions de Pictorem et les achats et toute variantes, les clients les voient et achètent sur Pictorem.

Using app

--

Total reviews

1

Average rating

5.0

1 / 5 Share

June 3, 2024

I had trouble getting my Pictorem and Shopify integration working properly, possibly because I had a domain name change during set-up. I ended up getting charged twice for the one-time app fee while trouble-shooting integration and it's been difficult to get the second charge refunded. Shopify and Pictorem both point to each other for providing the refund, so I've had to go to my credit card provider to dispute the duplicate charge.

Using app

7 days

Total reviews

2

Average rating

3.0

All reviews

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