Rating

4.7

feedback

50

Reviews

chart

#2,974

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    12%
  • Less than a month
    44%
  • Less than a year
    32%
  • More than a year
    8%

Reviews Summary

The Picture It app has received overwhelmingly positive reviews from users. Customers praise the app for its user-friendly interface, seamless setup process, and the valuable experience it provides for shoppers by allowing them to visualize products in their own spaces through augmented reality (AR). The support team is highly praised for being responsive, helpful, and dedicated to improving the app based on user feedback. Users appreciate the customization options, the professional look of the live preview feature, and the positive impact on conversions and customer confidence. However, there are a few mentions of minor issues such as errors when adding new backgrounds and the absence of a desktop version of the AR feature.

Highlights

User-friendly interface and seamless setup process
Positive impact on conversions and customer confidence
Responsive and helpful support team
Customization options and professional look of live preview feature
Minor issues like errors when adding new backgrounds and absence of desktop AR version

Rating Breakdown

  • 5
    94% (47 ratings)
  • 4
    0% (0 ratings)
  • 3
    2% (1 ratings)
  • 2
    2% (1 ratings)
  • 1
    2% (1 ratings)

Reviews with Text

  • 96% (48)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Feb. 17, 2026

This is very, very bad! I do not recommend using this app, as it does not provide the promised features as described. It constantly breaks, freezes, and doesn’t work. The support team does not fix the issues and doesn’t respond to requests in a timely manner.

Store

YSART

Using app

--

Total reviews

2

Average rating

3.0

Developer Reply

Hello! Our app is up and running for all our customers and we take pride in our quick responses and time taken to fix problems. Due to a lack of communication, we could not, and still cannot understand what your new issues are. According to our records, we fixed your original issue and contacted you previously. We've also responded multiple times afterwards to check in and find out more about any new problems you were experiencing. We apologize for any miscommunication that may have occurred, but we can assure you we're here to help when you reach out again. - Alex

5 / 5 Share

Jan. 25, 2026

Great and user-friendly app It is a great and well-designed app. It’s easy to use and provides a smooth and valuable experience for customers. The support team is also excellent and very friendly. Highly recommended.

Using app

22 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 20, 2026

We’ve been using Picture It to offer a live preview / “view in your room” experience for our wall art, and it’s been a great addition for conversions and customer confidence. The app is easy to set up, the preview experience looks professional, and it helps reduce hesitation before purchase. Support has also been very responsive and helpful whenever we needed guidance (especially with placement and theme setup). Overall, a solid app for any store selling wall art or decor that benefits from visualization. Highly recommended!

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the kind words. We were glad to help you out and we hope to continue delivering you a great app. - Alex

5 / 5 Share

Dec. 16, 2025

Really happy with this app. Setup was smooth and everything works as expected. Support was outstanding - Alex helped me step-by-step and made sure everything was sorted. Highly recommend.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2025

Using app

8 days

Total reviews

8

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more