Picture It: AR & Art Previews
Live preview and augmented reality for wall art to boost...
Rating
4.7
feedback
50
chart
#3,033
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
12%
-
Less than a month
44%
-
Less than a year
32%
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More than a year
8%
Reviews Summary
The Picture It app has received overwhelmingly positive reviews from users, praising its ease of use, valuable features, and excellent customer support. Users appreciate the app's ability to provide a live preview experience for products, especially for wall art and decor, which has led to increased conversions and customer confidence. The support team, particularly highlighted by users like Alex, is responsive, helpful, and goes above and beyond to assist with setup and any issues. However, there are a few negative reviews mentioning issues with the app's functionality, such as errors when adding new backgrounds and lack of response from the support team in a timely manner.
Highlights
Review RSS Feed
All reviews
Feb. 17, 2026
This is very, very bad! I do not recommend using this app, as it does not provide the promised features as described. It constantly breaks, freezes, and doesn’t work. The support team does not fix the issues and doesn’t respond to requests in a timely manner.
Hello! Our app is up and running for all our customers and we take pride in our quick responses and time taken to fix problems. Due to a lack of communication, we could not, and still cannot understand what your new issues are. According to our records, we fixed your original issue and contacted you previously. We've also responded multiple times afterwards to check in and find out more about any new problems you were experiencing. We apologize for any miscommunication that may have occurred, but we can assure you we're here to help when you reach out again. - Alex
Jan. 25, 2026
Great and user-friendly app It is a great and well-designed app. It’s easy to use and provides a smooth and valuable experience for customers. The support team is also excellent and very friendly. Highly recommended.
Jan. 20, 2026
We’ve been using Picture It to offer a live preview / “view in your room” experience for our wall art, and it’s been a great addition for conversions and customer confidence. The app is easy to set up, the preview experience looks professional, and it helps reduce hesitation before purchase. Support has also been very responsive and helpful whenever we needed guidance (especially with placement and theme setup). Overall, a solid app for any store selling wall art or decor that benefits from visualization. Highly recommended!
Thank you so much for the kind words. We were glad to help you out and we hope to continue delivering you a great app. - Alex
Dec. 16, 2025
Really happy with this app. Setup was smooth and everything works as expected. Support was outstanding - Alex helped me step-by-step and made sure everything was sorted. Highly recommend.
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