Picture It: AR & Art Previews
The reviews are overwhelmingly positive, with most merchants praising the app’s ease of setup, intuitive interface, and strong AR/virtual preview functionality for wall art, prints, and decor. Many users say it helps customers visualize products in real spaces, improves confidence to buy, and can positively affect conversions. Support is a major highlight throughout the reviews: Alex and the team are repeatedly described as fast, responsive, patient, and willing to go beyond standard support by troubleshooting issues, providing screenshots/videos, and even implementing requested features quickly. Several reviewers also appreciate the app’s scalability, customization options, analytics, and minimal impact on site performance. The main negatives are relatively limited but important: a few users mention bugs, occasional setup complexity, and some issues with specific features or device compatibility. One reviewer reported the app freezing and support not resolving problems in a timely manner, and another missed the desktop AR experience after a change to QR/mobile-only flow. Overall, the feedback suggests a strong product with excellent service, but with some room to improve stability, onboarding clarity, and cross-device usability.
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Alex and his team at Picture It have been amazing in helping resolve a display issue. Alex was very quick in responding to my email and has even suggested writing some new code to get around the issue! Five star product and service.
The app is good but a little buggy but the customer service is really responsive.
This app is such a lifesaver for any wall art shop. It's super easy to set up, and it can handle so many variants. I tried other AR apps before this one, and none of them were easy as Picture It. Alex and his team are great, and the best part is that I never needed to call support, because it has worked since day one, even with thousands of listings for a huge catalog like mine. And I can see the change in my customer's behavior as soon as this app was added to my store. This makes a huge, huge difference, and I really love this app. Highly recommended.
Have just started using this app. We have many variants and it's taken a little while to get our heads around the settings however the developer, Alex, has been super-responsive and happy to assist. We are looking forward to rolling it out across our entire range. It's working as expected and we also love the built in analytics so we can track how much it's being used.
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