Picture It: AR & Art Previews
The Picture It app has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their online stores. Users praise the app for its ease of use, ability to handle a large number of variants, and the valuable customer experience it provides. The customer service, particularly the responsiveness of the developer, Alex, has been highlighted as exceptional. Users appreciate the quick resolution of issues and the helpful support provided. Additionally, the app's built-in analytics feature and the seamless setup process have been commended. However, there have been a few mentions of minor bugs and the need for improvements, such as bringing back the desktop version of the AR feature.
Alex and his team at Picture It have been amazing in helping resolve a display issue. Alex was very quick in responding to my email and has even suggested writing some new code to get around the issue! Five star product and service.
The app is good but a little buggy but the customer service is really responsive.
This app is such a lifesaver for any wall art shop. It's super easy to set up, and it can handle so many variants. I tried other AR apps before this one, and none of them were easy as Picture It. Alex and his team are great, and the best part is that I never needed to call support, because it has worked since day one, even with thousands of listings for a huge catalog like mine. And I can see the change in my customer's behavior as soon as this app was added to my store. This makes a huge, huge difference, and I really love this app. Highly recommended.
Have just started using this app. We have many variants and it's taken a little while to get our heads around the settings however the developer, Alex, has been super-responsive and happy to assist. We are looking forward to rolling it out across our entire range. It's working as expected and we also love the built in analytics so we can track how much it's being used.
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