Picture It: AR & Art Previews
Live preview and augmented reality for wall art to boost...
Rating
4.7
feedback
51
chart
#3,041
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
12%
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Less than a month
43%
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Less than a year
33%
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More than a year
8%
Reviews Summary
The Picture It app has received overwhelmingly positive reviews from users who have found it to be a valuable tool for visualizing art and decor in real-life settings. Users appreciate the ease of setup, the professional look of the live preview feature, and the positive impact on conversions and customer confidence. The support team, especially highlighted by the user Alex, is praised for being responsive, helpful, and proactive in addressing any issues or providing guidance. The app's ability to showcase products through augmented reality (AR) and its customization options have been key factors in its success. However, there are a few users who have faced issues with the app breaking or experiencing errors, leading to frustration and a need for better support responsiveness.
Highlights
Review RSS Feed
All reviews
April 12, 2026
I started with a BOT chat but my problem couldn't be resolved. I was then forwarded to Alex who solved my problem quickly. I love this APP and it is exactly what I wanted to improve my customers experiences.
April 3, 2026
Picture It has quickly become an invaluable part of my e-commerce website. After demo-ing other virtual room software for my Shopify photo gallery - my best experience by far, has been with Picture It. For example: literally within a minute of typing a tech question to the support team, Alex himself (owner of Picture It) responded immediately. He took as much time as was needed to show me how to achieve the various things I was trying to do; even sending me screen shots and customized video to show me exactly how to execute the changes on my own. And where the tech did not exist to do certain things yet, Alex made product design notes with an enthusiastic offer to incorporate into the software program. I've never in my professional life received such a superior level of tech and customer support than I have with Picture It. Even before Alex responded to my text, an AI guide appeared with detailed suggestions on what to do next. With Picture It, customers that come to my online photo gallery can now see what each piece of art looks like on a virtual wall, and they also have the option to view in AR on a room in their own homes. I am confident this software program - both now - and as it develops further - will be an invaluable tool in helping customers decide what pieces of art, sizes and frame options work best, before they make the final purchase. Smart technology with immediate and personalized tech support are hard to find these days. I can't recommend Alex and Picture It highly enough. Carrie King Founder The Sublime World thesublimeworld.com
Feb. 17, 2026
This is very, very bad! I do not recommend using this app, as it does not provide the promised features as described. It constantly breaks, freezes, and doesn’t work. The support team does not fix the issues and doesn’t respond to requests in a timely manner.
Hello! Our app is up and running for all our customers and we take pride in our quick responses and time taken to fix problems. Due to a lack of communication, we could not, and still cannot understand what your new issues are. According to our records, we fixed your original issue and contacted you previously. We've also responded multiple times afterwards to check in and find out more about any new problems you were experiencing. We apologize for any miscommunication that may have occurred, but we can assure you we're here to help when you reach out again. - Alex
Jan. 20, 2026
We’ve been using Picture It to offer a live preview / “view in your room” experience for our wall art, and it’s been a great addition for conversions and customer confidence. The app is easy to set up, the preview experience looks professional, and it helps reduce hesitation before purchase. Support has also been very responsive and helpful whenever we needed guidance (especially with placement and theme setup). Overall, a solid app for any store selling wall art or decor that benefits from visualization. Highly recommended!
Thank you so much for the kind words. We were glad to help you out and we hope to continue delivering you a great app. - Alex
Dec. 16, 2025
Really happy with this app. Setup was smooth and everything works as expected. Support was outstanding - Alex helped me step-by-step and made sure everything was sorted. Highly recommend.
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