RACEceiver review for Pify Form Builder‑Contact Form

1 / 5

Aug. 26, 2024

Missed thousands of dollars worth of sales due to the emails not being sent from this application. Tested multiple times and checked with on different email accounts and spam. Do not recommend.

Using app

Over 1 year

Total reviews

2

Average rating

2.0

Developer Reply

We are very sorry for the unpleasant experience we have caused you. We regret that you missed the order. We would like to clarify some issues here, when we received your inquiry, our team immediately conducted an investigation. It was found that you did not enable the "Send email to administrator" function in the form, which is why you did not receive the email. The "Send email to administrator" function determines whether to send an email to the administrator's mailbox. When you did not enable it, your administrator mailbox cannot receive the email. You can enable the "Send email to administrator" in Settings, Email to Admin in the form. Our customer service has tried to contact you to enable this function as soon as possible to avoid missing orders again. We kindly ask you to contact our customer service as soon as you receive the email. Thank you very much.

Pify Form Builder‑Contact Form for Shopify
Pify Form Builder‑Contact Form
4.7 star
662 reviews

Pify Form Builder - Custom Form, Contact Form, Order form

Developer
Shopify App Store