Pikr: Pick, Pack & Ship for Shopify

Pikr: Pick, Pack & Ship

Manage picking, packing, shipping and fulfill orders fast.

Developer
View on App Store

Rating

3.1

feedback

7

Reviews

chart

#6,080

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    14%
  • Less than a year
    71%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are mixed, with both positive and negative aspects mentioned. One common complaint is the lack of support and difficulty in contacting the support team. One user mentioned that they sent multiple emails during their free trial period but never received a response. On the other hand, there are also positive reviews praising the app and its support team. One user mentioned that while the app is still in its early stages and not perfect, the support from Peter has been exceptional, with quick responses and assistance in fixing issues. Another user mentioned that the support team has been prompt and supportive, making their experience with the app even better. Overall, the app seems to have potential but needs improvement in terms of support and responsiveness.

Highlights

lack of support
difficulty in contacting support
positive support experience
app in early stages
need for improvement

Rating Breakdown

  • 5
    71% (5 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    29% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Nov. 15, 2023

Great app in theory, but has lots of bugs and support is woeful. The site is down in the middle of Black Friday sales and I cannot contact anyone in support. Immediately uninstalling this one.

Using app

--

Total reviews

3

Average rating

3.7

1 / 5 Share

Oct. 18, 2023

Can not contact support at all! I have sent an email every single day of my free trial to help me figure out why it was not letting me create my first shipping label and I STILL NEVER received a single answer back.. so, I ended up canceling the day before my free trial ended. Looks like a great app IF IT ACTUALLY WORKED WITHIN CANADA AND THE USA!!!

Using app

12 days

Total reviews

1

Average rating

1.0

5 / 5 Share

July 26, 2023

What an amazing app and amazing support team!! While Pikr seems to still be in it's early stages I was not expecting it to work 100% and that's very normal for a new app. While the app is still not perfect, The service from Peter makes it perfect. Peter has gone way above and beyond what he should be helping us with, he keeps fixing small things for us and adding features that we suggest, very quickly! If only all businesses had such a service!

Using app

About 2 months

Total reviews

14

Average rating

4.6

5 / 5 Share

June 18, 2023

We have been utilising Pikr for several months, and we're extremely satisfied with its capabilities. It seamlessly integrates with eParcel and MyPost Business. The support team has been prompt and supportive, making our experience even better. We highly recommend it.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 29, 2022

If your in Australia, you use Shopify and need to ship product to your customers...this is hands down THE BEST APP to do it with. Support from Peter and the team has been excellent, it has killer features, a total winner. Sure, took some setting up and a few things needed ironing out - but everything was built in by them, I had direct email support from Sydney - excellent. Works great with Aus Post and actually deals with nightmare couriers like Toll - no mean feat! (If your Australian you know why I say that about Toll) We have implemented it into our new build and its working great. Highly recommend. Although I will say - you won't find any other app for Shopify that does this in Australia..so really its the only one to recommend. I searched and tested them all for MONTHS while building - no other came close.

Using app

5 months

Total reviews

1

Average rating

5.0

All reviews

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