Hubify ‑ Amazing Zoom Features
Create Image/Video Galleries, Apply Different Zoom on Products
Rating
2.9
feedback
18
chart
#10,111
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
11%
-
Less than a day
0%
-
Less than a month
6%
-
Less than a year
39%
-
More than a year
33%
Reviews Summary
The reviews for the Zoom Magnifier Shopify App are mixed, with both positive and negative feedback from users. On the positive side, many users appreciate the app's ease of use, helpful support team, and the fact that it offers a free plan. Users have highlighted that the app works well for zooming in on product images, integrates smoothly with different themes, and provides valuable features like image sliding. The support team is praised for being responsive, going above and beyond to assist users, and implementing enhancements quickly. Additionally, users find the setup process to be straightforward and quick, making it a convenient solution for improving image zoom functionality on their online stores. However, there are also negative aspects mentioned in the reviews. Some users have faced issues with the app not meeting their specific requirements or causing problems with their Shopify store settings. Complaints include difficulties in unsubscribing from paid plans, inconsistencies in image zoom quality based on picture sizes, and lack of response from the support team in resolving issues. Overall, while the app has received praise for its functionality and support, there are concerns about certain features, customer service responsiveness, and potential compatibility issues with different themes.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 12, 2024
Support hasn't replied on time. I've been trying to connect with Inner Zoom for almost a week, but they haven't responded to my query.
Jan. 23, 2023
Bad app!! It says there is a free plan but I installed and have been harassed to upgrade and pay because now all of a sudden there is no free plan...Don't bother with this app Very untrue that I used the app for 4 months. I installed this app less than a week ago. How sad they are.......
Hi Fuller Fabrics, Sorry to see that you are not satisfied. We had a free plan for more than 2 years and now we are going to keep only the paid plan in the app. That's why we have sent you an email regarding the upgrade. Also, you have used the app in the free plan for more than 4 months in the last year. Happy to help.
Jan. 9, 2023
I installed the app. It was decent, but not what I was looking for exactly. Within 5 minutes I uninstalled it. But since then, my basic Shopify Zoom feature has also vanished! Seems the app changed some setting on my Shopify store and now I am unable to revert it! Even Shopify Support was not able to revert it. I reached out to the app - they didnt even respond and help and now I am stuck :(
Hi Healthshots Shop, Sorry to hear that you are facing issues with the app. We have checked it with the support team. You sent an email for the issue you are facing and the support team asked for store access so devs can check the issue on the theme level. But the store access was not approved from your end. Please approve the access and revert to the email. So the devs will help you with the issue.
Sept. 1, 2021
Beware of the free 3 day trial! I upgraded to the $2.99 monthly subscription to try out the apps full potential (Which I do not recommend) and I can not unsubscribe! No where in the app itself or on Shopify can I unsubscribe. Also, the product image zoom is dependent on your picture quality, if your pictures are different image sizes, the zoom will appear accordingly. For example I used an iphone to upload some product photos while my partner used an android. The zoom feature blows up my pictures to full screen, while the android taken pictures stays relatively the same size. There is a "How to change image quality" tutorial, however the details are dated, meaning the steps I followed can not be performed because the references used do not align with my Shopify account, I have no "media.liquid" in my "snippets" code. And yes, this app does state that it works with my theme. Cool app if your looking for something free and don't mind the inconsistency, however being as nice as possible, I give this app a 3 star rating.
July 5, 2021
The app. did not work with my website & I did not get a solution to my complaint about it. I would not recommend this app.
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