All reviews

Rating Breakdown

  • 5
    92% (33 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    8% (3 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 17, 2021

After 2.5 months of unsuccessful tries to install the Pinterest tag with proper productIDs, i gave this app a shot and it magically installed the tag!!! after 48 hours Pinterest recognized the tag, and we can finally start advertising. I wish I'd discovered this app before!

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

March 31, 2021

I try to install the Pinterest tag manually. Doesn't work at all. with this app it runs in a couple od minutes. Customer service is also perfect.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2021

Great help! Amzing service from chat help. Pixel/tag was installed very quickly. Still need to run ads but test was good.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 8, 2021

Super easy set up and great customer service. Alex answers your messages straight away if you have any questions or issues!

Store

VIVIKKA

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 23, 2020

Very good, the team is very reactive answering and manually helping setting up when needed! If you want to do pin ads, you need it

Store

Yozaly

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2020

Great app, finally can use conversion ads in pinterest. Only app that worked for me. Awesome support.

Using app

4 days

Total reviews

3

Average rating

5.0

1 / 5 Share

Nov. 22, 2020

Worthless app. I did not even know I was being charged for this garbage. It does not work at all. I am quite upset that I am being charged for an app which has never been installed, and has never reported correct data to Pinterest. Please refund. This app did not work AT ALL.

Using app

10 months

Total reviews

22

Average rating

4.0

Developer Reply

Sorry to hear about that! While hundreds of stores are successfully using Pinoculars to track their events, there could be configuration issues stopping your tag from working. I'd be happy to resolve any issues, just let me know if you'd like to try the app again and I can personally help with that. Thanks, Alex

5 / 5 Share

Aug. 13, 2020

I had a problem, where I had installed to much events and got confused. They helped instantly and solved my problem. Now everything is working smoothly.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 16, 2020

This is the best app for Pinterest advertising. I had a problem with integration but it was quickly resolved, great support!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2020

Everything perfect, Alex solved a problem with an app that created conflict with my pixel and I don't stop until I solve it even if it was night. Thanks a lot

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2020

Very easy and seamless way to connect the pinterest tag to my shopify store. With a click of a button everything was connected. With that, I got amazing service from the support team today, which is what inspired this review. My tag was firing incorrectly, and within the same day they diagnosed the issue and fixed it. 5/5 overall in my opinion

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2020

Works perfectly and the customer support is amazing. Had old pixel on our site and they were able to go in and remove the code for us.

Store

CASELY

Using app

8 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Feb. 5, 2020

Best customer service ever and so far going well :-) I wanted to have Pinterest data to make good business decisions so this was a must.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2020

Alex the Dev is great! very quick response time and fixed some code that i had previously messed up :)

Using app

7 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Jan. 18, 2020

Excellent service, very professional. Alex helped me double check that I set everything up correctly. 10/10 would recommend.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2020

So pleased with this app and helping me with my Pinterest promoted pins. This is making my life so much simpler - thank you!

Using app

About 2 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Dec. 16, 2019

Pinoculars finally got my tracking working, and Alex was a big help. I'm excited to focus on promoted pins again. Thank you!

Using app

8 days

Total reviews

2

Average rating

5.0

1 / 5 Share

Dec. 13, 2019

This app is waste of time and not proper working. I'm lost my money. and app support team not supported me.

Using app

13 days

Total reviews

2

Average rating

1.0

Developer Reply

Hi there, sorry to hear about that! It looks like you got in touch with Shopify on November 27th for a refund. I had approved that refund, but it seems like Shopify's financial team didn't follow up with you. Just shoot me an email at [email protected] and we'll speak with Shopify to make sure this is taken care of!

1 / 5 Share

Dec. 12, 2019

I installed it and set up the Pinterest tags it worked in the first day and events were tracked, but it did not work after I started to run ads, no tags detected by Pinterest tag helper, a waste of time and money!

Using app

6 days

Total reviews

1

Average rating

1.0

Developer Reply

Sorry to hear you were having issues! The Tag Helper can be blocked by other browser extensions such as an Ad Blocker. Though Pinoculars was running, the Tag Helper wasn't showing it. An alternate way to check for tag events would be through Pinterest's Tag History in your Pinterest dashboard. If you'd like to give Pinoculars another try, just let me know and I can make sure your tag is firing properly!

5 / 5 Share

April 23, 2019

Been using this app for several months now and it's been a life saver. Customer service is also excellent

Using app

Almost 2 years

Total reviews

1

Average rating

5.0