DEPRECATED AmazonMCF by Pipe17
Fulfill ecommerce orders using your Amazon FBA Inventory
Rating
4.7
feedback
3
chart
#15,203
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
33%
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Less than a day
0%
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Less than a month
0%
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Less than a year
67%
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More than a year
0%
Reviews Summary
The reviews for the Pipe17 Shopify App are mixed, with both positive and negative feedback from users. One common positive theme is the ease of installation and setup, with users mentioning that the app simplifies fulfillment needs and automates order processes. Users appreciate the support team's responsiveness and helpfulness in resolving issues. However, there are also negative aspects highlighted in the reviews. Some users experienced issues with inventory syncing between Pipe17 and Shopify, leading to lost sales and frustration. There were complaints about delayed responses from the support team, especially when urgent issues were raised. Additionally, one user mentioned difficulties in obtaining a refund after the trial period elapsed, indicating a lack of communication on the app's part.
Highlights
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All reviews
June 20, 2023
UPDATE 6/20/23: After my last update, the support team has worked closely with me since and the majority of my sync issues have been fixed. I am genuinely appreciative of the attention that was given to each of my cases, and I did feel like I was taken care of (although the initial response time and support was quite subpar). UPDATE 5/23/23: I've had multiple issues syncing inventory from Pipe17 to Shopify. There aren't too many connection issues between Amazon and Pipe17 (other than the fact that it syncs only once a day), but for some reason I have multiple SKUs not syncing inventory from Pipe17 to Shopify, causing me to lose out on sales due to items being marked out of stock, even though they really are in stock. I have opened up multiple tickets in the last 10 days with no response - even though this is a major issue impacting my store more and more with every day that passes by. I'm not sure why my requests are being met with radio silence, but my confidence in their ability to support merchants has been lowered significantly, and I feel very uneasy relying on them for inventory and fulfillment management. ORIGINAL REVIEW: I've bounced around from app to app trying to find the best one, and I think I found it. The team has been super helpful with getting my account set up and ensuring everything was running smoothly. My orders now flow seamlessly from Shopify to Amazon MCF, and their dashboard makes it easy not to worry about unfulfilled orders. Highly recommend!
Aug. 15, 2022
This app was very easy to install and get started. My fulfillment needs have been simplified. Well worth it.
July 22, 2022
Pipe17 has been hands down the most elegant and easy solution to automating our order fulfillment between our Shopify store and Amazon inventory. The software also makes it super easy to setup bundled product fulfillment which was a big pain point for our team. Once you've setup your products and fulfillment settings, their system handles the rest. Our fulfillment pipeline is now fully automated and I no longer have to worry about managing fulfillment and order routing. Their support has also been second to none! Definitely recommend this app!
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