Simple Facebook Pixel Tracking for Shopify

Simple Facebook Pixel Tracking

Facebook Pixel Conversion API

Rating

4.2

feedback

22

Reviews

chart

#14,544

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    9%
  • Less than a month
    36%
  • Less than a year
    45%
  • More than a year
    5%

Reviews Summary

The reviews for this Shopify App are mixed, with a combination of positive and negative feedback. Positive aspects highlighted by users include excellent customer support, easy setup process, and effective tracking of events. Users appreciate the app's ability to manage multiple Facebook pixels efficiently and the helpful guidance provided by the support team. On the other hand, negative reviews mention issues with billing, late responses from support, and dissatisfaction with the app's performance in terms of tracking and functionality. Some users experienced unexpected charges even after unsubscribing from the app, leading to frustration and a lack of trust in the service.

Highlights

Excellent customer support and easy setup process
Effective tracking of events and managing multiple Facebook pixels efficiently
Issues with billing and unexpected charges
Late responses from support team
Dissatisfaction with app's performance and functionality

Rating Breakdown

  • 5
    77% (17 ratings)
  • 4
    0% (0 ratings)
  • 3
    5% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    18% (4 ratings)
Review RSS Feed Review RSS Feed

All reviews

3 / 5 Share

Sept. 26, 2023

I was on their 7-day free trial but got bill charged on my web and after they resolved 10 days, I had late response

Using app

About 5 hours

Total reviews

2

Average rating

3.0

1 / 5 Share

July 13, 2023

187306389 bill number I unsubscribed from the app and deleted it but i got charged today why? 187306389 bill number I unsubscribed from the app and deleted it but i got charged today why? 187306389 bill number I unsubscribed from the app and deleted it but i got charged today why?

Using app

11 minutes

Total reviews

1

Average rating

1.0

1 / 5 Share

April 25, 2023

I was on their 7 day free trial and on the 2nd day got charged for the app. I'm contacting support now about a refund, but this is not a good start to the service. This is the very first app I have ever experienced this with.

Using app

6 days

Total reviews

4

Average rating

2.8

1 / 5 Share

Nov. 11, 2022

Sämsta supporten, dålig app fungerar inte som dem lovar. Han påstår att jag hade facebook tracking i shopify på men jag har den avstängd och deras app rapporterar kanske 50% av säljen. Mycket dålig support som inte svarar

Using app

18 days

Total reviews

1

Average rating

1.0

5 / 5 Share

June 14, 2022

Está me ajudando a conseguir trackear ok. Se você também tem problemas com algum outro, recomendo ..

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Obrigado por sua avaliação 💖💖

All reviews

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