Simple Facebook Pixel Tracking for Shopify

Simple Facebook Pixel Tracking

Facebook Pixel Conversion API

Rating

4.2

feedback

22

Reviews

chart

#7,040

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    9%
  • Less than a month
    36%
  • Less than a year
    45%
  • More than a year
    5%

Reviews Summary

The reviews for this Shopify app are mixed, with both positive and negative feedback from users. On the positive side, many users praised the app for its excellent customer support, easy setup process, and effectiveness in tracking events and pixels. Users mentioned that the app helped them achieve better results and was particularly useful for managing multiple Facebook pixels. The app was also commended for its intuitive user interface and quick support responses. However, on the negative side, some users reported issues with billing, including being charged during free trials and difficulties in getting refunds. There were also complaints about poor app performance and support, with some users experiencing problems with tracking accuracy and communication with the support team.

Highlights

Positive customer support and easy setup process
Effective tracking of events and pixels
Issues with billing and refunds
Complaints about poor app performance and support
Usefulness for managing multiple Facebook pixels

Rating Breakdown

  • 5
    77% (17 ratings)
  • 4
    0% (0 ratings)
  • 3
    5% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    18% (4 ratings)
Review RSS Feed Review RSS Feed

All reviews

3 / 5 Share

Sept. 26, 2023

I was on their 7-day free trial but got bill charged on my web and after they resolved 10 days, I had late response

Using app

About 5 hours

Total reviews

2

Average rating

3.0

1 / 5 Share

July 13, 2023

187306389 bill number I unsubscribed from the app and deleted it but i got charged today why? 187306389 bill number I unsubscribed from the app and deleted it but i got charged today why? 187306389 bill number I unsubscribed from the app and deleted it but i got charged today why?

Using app

11 minutes

Total reviews

1

Average rating

1.0

1 / 5 Share

April 25, 2023

I was on their 7 day free trial and on the 2nd day got charged for the app. I'm contacting support now about a refund, but this is not a good start to the service. This is the very first app I have ever experienced this with.

Using app

6 days

Total reviews

4

Average rating

2.8

1 / 5 Share

Nov. 11, 2022

Sämsta supporten, dålig app fungerar inte som dem lovar. Han påstår att jag hade facebook tracking i shopify på men jag har den avstängd och deras app rapporterar kanske 50% av säljen. Mycket dålig support som inte svarar

Using app

18 days

Total reviews

1

Average rating

1.0

5 / 5 Share

June 14, 2022

Está me ajudando a conseguir trackear ok. Se você também tem problemas com algum outro, recomendo ..

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Obrigado por sua avaliação 💖💖

All reviews

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