Simple Facebook Pixel Tracking for Shopify

Simple Facebook Pixel Tracking

Facebook Pixel Conversion API

Rating

3.3

feedback

22

Reviews

chart

#10,980

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    9%
  • Less than a month
    36%
  • Less than a year
    45%
  • More than a year
    5%

Reviews Summary

The reviews for this Shopify App are mixed, with both positive and negative feedback from users. On the positive side, many users praised the app for its excellent customer support, easy setup process, and effectiveness in tracking pixel events. Users mentioned that the app helped them manage multiple Facebook pixels efficiently and provided clear guidance on setup. Additionally, some users highlighted the app's user-friendly interface and its ability to integrate with the server-side conversion API. On the negative side, there were complaints about billing issues, including being charged during a free trial period and difficulties in getting refunds. Some users also mentioned challenges with app functionality, such as inaccurate reporting of sales and language barriers with customer support. Despite these issues, the majority of reviews emphasized the app's value in tracking events and managing multiple pixels effectively.

Highlights

Positive customer support and easy setup process
Effective tracking of pixel events and managing multiple pixels efficiently
Billing issues and challenges with refunds
App functionality concerns and language barriers with customer support
User-friendly interface and integration with server-side conversion API

Rating Breakdown

  • 5
    77% (17 ratings)
  • 4
    0% (0 ratings)
  • 3
    5% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    18% (4 ratings)
Review RSS Feed Review RSS Feed

All reviews

3 / 5 Share

Sept. 26, 2023

I was on their 7-day free trial but got bill charged on my web and after they resolved 10 days, I had late response

Using app

About 5 hours

Total reviews

2

Average rating

3.0

1 / 5 Share

July 13, 2023

187306389 bill number I unsubscribed from the app and deleted it but i got charged today why? 187306389 bill number I unsubscribed from the app and deleted it but i got charged today why? 187306389 bill number I unsubscribed from the app and deleted it but i got charged today why?

Using app

11 minutes

Total reviews

1

Average rating

1.0

1 / 5 Share

April 25, 2023

I was on their 7 day free trial and on the 2nd day got charged for the app. I'm contacting support now about a refund, but this is not a good start to the service. This is the very first app I have ever experienced this with.

Using app

6 days

Total reviews

4

Average rating

2.8

1 / 5 Share

Nov. 11, 2022

Sämsta supporten, dålig app fungerar inte som dem lovar. Han påstår att jag hade facebook tracking i shopify på men jag har den avstängd och deras app rapporterar kanske 50% av säljen. Mycket dålig support som inte svarar

Using app

18 days

Total reviews

1

Average rating

1.0

5 / 5 Share

June 14, 2022

Está me ajudando a conseguir trackear ok. Se você também tem problemas com algum outro, recomendo ..

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Obrigado por sua avaliação 💖💖

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more