PixelPro: Easy Pixel Install for Shopify

PixelPro: Easy Pixel Install

Event Tracking & Attribution for your TikTok Pixels & Ads

Rating

2.4

feedback

16

Reviews

chart

#5,079

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    25%
  • Less than a day
    12%
  • Less than a month
    31%
  • Less than a year
    6%
  • More than a year
    12%

Reviews Summary

The reviews for the PixelPro Shopify App are mixed, with both positive and negative feedback. Some users had a bad experience with unexpected charges and difficulties in using the app, such as issues with connecting accounts and bugs in the functionality. On the other hand, positive reviews highlighted the app's effectiveness in setting up pixels quickly, tracking events accurately, and providing valuable support. Users who were able to utilize the app successfully praised its functionality and customer service.

Highlights

Mixed feedback with unexpected charges and difficulties in app usage
Effectiveness in setting up pixels and tracking events accurately
Valuable customer support and functionality

Rating Breakdown

  • 5
    62% (10 ratings)
  • 4
    6% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    31% (5 ratings)

Reviews with Text

  • 69% (11)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Feb. 13, 2026

Shame! Bad experience. I never used the app because I couldn’t connect my TikTok account to Shopify, but I was forced to pay for quite a long time without even using the app. I do not recommend it!

Using app

--

Total reviews

1

Average rating

1.0

1 / 5 Share

Feb. 9, 2026

I don’t recommend it to anyone! Used the app for only 1 day and it did not work properly. Full of bugs when adding or disabling a pixel, it duplicated pixels automatically. I uninstalled it the same day, still paid the monthly fee, and was charged again even after uninstalling. Tried contacting support multiple times through the official channel and never received any response.

Store

Minha loja

Using app

--

Developer Reply

Thank you for your review. Our records show that the app has been installed multiple times (approximately 10 installations) across your stores. At present, the stores are closed due to unpaid charges. Given these records, we’d like to clarify how this situation constitutes a scam, as the charges are a result of active installations and unpaid billing, not unauthorized activity.

1 / 5 Share

Jan. 11, 2026

Bad experience with several expenses that I was not aware of, unfortunately

Store

Roé

Using app

Over 2 years

Total reviews

1

Average rating

1.0

Developer Reply

Thanks for your feedback. Please note that pricing was clearly discussed and agreed upon from the beginning, prior to installation. You’ve been using the app since March 2025, during which time it has been a paid app. For reference, your store generated 32,026 total events and 165 purchase events, confirming active usage and resource consumption. We appreciate you reaching out and are happy to assist within our policy.

1 / 5 Share

May 1, 2025

Very bad experience. After installing the FREE app they start charging you for EVERY order that comes into your e-shop but not from TIKTOK!! Watch out for this! This is not mentioned in the plan and is very confusing and misleading. I have read their plan, understood but not correctly! I paid approximately $160 USD completely unnecessarily. They just talk to support and don't want to help. I definitely do not recommend this as an award winning Shopify seller!

Using app

18 days

Total reviews

1

Average rating

1.0

Developer Reply

Since a public review has already been posted, we can proceed with the review and refund investigation only if the case remains open in good faith. Please note that Shopify policy prohibits using reviews to influence financial outcomes or refunds, as it may be considered misleading or coercive.

4 / 5 Share

Jan. 8, 2025

Using app

About 2 months

Total reviews

2

Average rating

4.0

All reviews

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