PixelPro: Easy Pixel Install for Shopify

PixelPro: Easy Pixel Install

Event Tracking & Attribution for your TikTok Pixels & Ads

Rating

3.7

feedback

13

Reviews

chart

#4,367

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    23%
  • Less than a day
    15%
  • Less than a month
    46%
  • Less than a year
    8%
  • More than a year
    8%

Reviews Summary

The reviews for this Shopify app are mixed, with both positive and negative feedback. One common theme in the negative reviews is unexpected charges, with one user mentioning being charged for every order that came into their e-shop, excluding those from TikTok. Another user expressed frustration at being charged a high amount despite not using the app. On the positive side, users appreciate the app's ability to track conversions from TikTok effectively, especially in regions where the official TikTok app is not available. Additionally, positive reviews highlight the great support provided by the app.

Highlights

Unexpected charges and billing issues
Effective tracking of conversions from TikTok
Great customer support

Rating Breakdown

  • 5
    77% (10 ratings)
  • 4
    8% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    15% (2 ratings)

Reviews with Text

  • 62% (8)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

May 1, 2025

Very bad experience. After installing the FREE app they start charging you for EVERY order that comes into your e-shop but not from TIKTOK!! Watch out for this! This is not mentioned in the plan and is very confusing and misleading. I have read their plan, understood but not correctly! I paid approximately $160 USD completely unnecessarily. They just talk to support and don't want to help. I definitely do not recommend this as an award winning Shopify seller!

Using app

18 days

Total reviews

1

Average rating

1.0

Developer Reply

Since a public review has already been posted, we can proceed with the review and refund investigation only if the case remains open in good faith. Please note that Shopify policy prohibits using reviews to influence financial outcomes or refunds, as it may be considered misleading or coercive.

4 / 5 Share

Jan. 8, 2025

Using app

About 2 months

Total reviews

2

Average rating

4.0

5 / 5 Share

Dec. 29, 2024

I highly recommend this app as it allows me to effectively track conversions from TikTok. In my country, the official TikTok app isn't available for installation, and this tool has been invaluable in helping me run ads without losing potential customers, even when a pixel isn't installed

Using app

22 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 13, 2024

We have been charged £190 a month for this app despite not using it. That's a shocking amount to charge

Using app

Over 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Hello, thank you for your review. Our team offers refunds if you aren't satisfied with the service. Please reach out to us at [email protected] We're available 24/7 to help you with your request!

5 / 5 Share

Dec. 6, 2024

Store

SLICKS

Using app

1 minute

Total reviews

4

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more