PixelPro: Easy Pixel Install
Event Tracking & Attribution for your TikTok Pixels & Ads
Rating
2.4
feedback
16
chart
#4,512
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
25%
-
Less than a day
12%
-
Less than a month
31%
-
Less than a year
6%
-
More than a year
12%
Reviews Summary
The reviews for the Shopify app are mixed, with both positive and negative experiences shared by users. One common theme in the negative reviews is unexpected charges and confusion regarding the pricing structure. Some users mentioned being charged for orders that were not from TikTok, leading to frustration and disappointment. On the other hand, positive reviews highlighted the app's effectiveness in setting up the pixel quickly and tracking events accurately for TikTok ads. Users appreciated the support provided by the app and found it to be a valuable tool for tracking conversions and running successful ad campaigns.
Highlights
Review RSS Feed
All reviews
Feb. 13, 2026
Shame! Bad experience. I never used the app because I couldn’t connect my TikTok account to Shopify, but I was forced to pay for quite a long time without even using the app. I do not recommend it!
Feb. 9, 2026
I don’t recommend it to anyone! Used the app for only 1 day and it did not work properly. Full of bugs when adding or disabling a pixel, it duplicated pixels automatically. I uninstalled it the same day, still paid the monthly fee, and was charged again even after uninstalling. Tried contacting support multiple times through the official channel and never received any response.
Store
Minha loja
Using app
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Thank you for your review. Our records show that the app has been installed multiple times (approximately 10 installations) across your stores. At present, the stores are closed due to unpaid charges. Given these records, we’d like to clarify how this situation constitutes a scam, as the charges are a result of active installations and unpaid billing, not unauthorized activity.
Jan. 11, 2026
Bad experience with several expenses that I was not aware of, unfortunately
Thanks for your feedback. Please note that pricing was clearly discussed and agreed upon from the beginning, prior to installation. You’ve been using the app since March 2025, during which time it has been a paid app. For reference, your store generated 32,026 total events and 165 purchase events, confirming active usage and resource consumption. We appreciate you reaching out and are happy to assist within our policy.
May 1, 2025
Very bad experience. After installing the FREE app they start charging you for EVERY order that comes into your e-shop but not from TIKTOK!! Watch out for this! This is not mentioned in the plan and is very confusing and misleading. I have read their plan, understood but not correctly! I paid approximately $160 USD completely unnecessarily. They just talk to support and don't want to help. I definitely do not recommend this as an award winning Shopify seller!
Since a public review has already been posted, we can proceed with the review and refund investigation only if the case remains open in good faith. Please note that Shopify policy prohibits using reviews to influence financial outcomes or refunds, as it may be considered misleading or coercive.
Jan. 8, 2025
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