Pixi Order Printer PDF Invoice

Very disappointing experience. Everything started with a bug in THEIR standard template. The column titles were misaligned and did not match the corresponding information. We reported the issue and simply asked for the standard template to be corrected. Instead, during their intervention, they converted our template into a custom template without informing us or requesting our approval. Because custom templates require a different subscription plan, invoices were no longer generated for our customers. We only discovered this after customers started reporting missing invoices. The same situation has now happened twice. The first time, support acknowledged that it was their mistake and fixed it. Now it has happened again, and once more we are being told conflicting information despite the issue originating from changes made on their side. This is not a user error. We never requested a custom template, and we were never warned that such a change was being made. As a result, our customers were unable to access their invoices, creating unnecessary disruption for our business. For a business-critical service, making account changes without consent, breaking invoice generation, and failing to properly investigate recurring issues is simply unacceptable. We are now seriously considering moving to another solution.

We've been using Pixi Order Printer for a while now with proforma documents. The functionality far surpasses the standard Shopify Order Printer - from flexible template options to much clearer formatting. What really sets Pixi apart is the quick and responsive support. Whenever we've had a question or needed a template tweak, the support team responded fast and helped us solve it right away - something that has made the whole experience smooth and stress-free. If you’re looking for an order printing solution that’s more robust and user-friendly than Shopify’s native tool, Pixi Order Printer is definitely worth it.

I discovered this app because I wanted to set up automatic printing for Shopify orders. The template functionality of Pixi isn’t very advanced, but they have an extremely dedicated customer and technical team. Even before I subscribed to the paid plan, they manually coded a custom order template specifically for me. Thanks to the Pixi team’s efforts, I was able to achieve automated printing.

Fantastic app at a great price. Highly customizable with a integrated code editor. The best part: The customer service is incredibly friendly, highly competent, helpful, and fast. Very highly recommended!!! If I could, I would give a million stars.

Superb support! They helped us very quickly. Some metafields were not accessible through their Shopify app, so we asked them to make them available for our template. The issue was solved within 24 hours, and they even added the code to our template for us. Excellent service!

I am giving 5 stars for the entire experience. The Pixi team was extremely prompt, attentive, and efficient in resolving our situation. Every question was answered quickly, and all technical adjustments were implemented correctly and without delay. Communication was clear, professional, and solution-oriented. I truly appreciate their support and the fact that they ensured the final result matched our requirements perfectly. An excellent service and a team you can fully rely on.

Exactly what i need and a super helpful team. Had a few questions about setting everything up, they responded instantly and helped me more then i could expect

amazing app thanks for jofin especially he's very helpful really amazing app

great app and support is absolutely fantastic! Highly recommended!

Been using it for almost a year now, simple but great app with amazing support

The app is straightforward and has lots of templates to choose from which are very customisable, the staff are super helpful and you can add extras to documents like product metafields, etc, which they will help code for you!

use this for our trading card store. the invoices are great and the staff is very helpful they help you customize your invoices on the fly. would recommend them to everyone !

カスタマイズが豊富で助かっています。サポートもとても丁寧でした。

Just downloaded the App. Aiswarya from customer support was awesome in helping me personalise the invoice. Hope using the app will be just as great.

Sruthy was really helpful in helping me to troubleshoot and setting up the download invoice button in the customer account order page of my shopify website. I also really like this app as it makes it really convenient for me to issue the invoice from my shopify backend.

Jusqu'a maintenant j'avais des applications qui permettais l'impression de document et il fallait le faire pour le client. maintenant le client telecharge et imprime tout seul ses factures et c'est un temps gagné. Cet application est au top! et le service support est au rende-vous. merci et bravo à toute l'équipe

Top-shelf customization and code editor, you can virtually display in your documents ANY data stored on your shop. Absolutely amazing !

Amazing support, communication and flexibility. Thank you and looking forward to implementing this for all of our customers.

I like it that this is one of the few apps that work with shopify flow and they where very helpfull in customizing the design. This is really a big pro for us, that we could fully customize the layout and functions. We are now able to make decent invoices and credit invoices. Especially credit invoices are very difficult with standard apps.