Plan My Social ‑ Auto Planner
Automate Post to Social Media: Instagram, Facebook, X, Youtube
Rating
2.0
feedback
6
chart
#18,554
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
50%
-
Less than a day
17%
-
Less than a month
17%
-
Less than a year
17%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify App are mixed, with some users experiencing issues such as installation problems, subscription issues, lack of privacy, and difficulties in contacting support. On the positive side, users appreciate the app's functionality, especially its social media automation features and customer support. However, there are concerns about the lack of basic help instructions within the app and the need to download external apps like WhatsApp for support. Overall, while some users find the app useful for integrating with social media platforms and automating postings, others have encountered challenges with setup and privacy issues.
Highlights
Review RSS Feed
All reviews
May 1, 2025
Terrrible experience. doesnt install, subscription isnt working, app is not native to shopify and I tried to contact support and 24 hours later nothing.
Hi Sorry about your experience, but you can ping our customer care or mail us anytime. We also provide Whats App support.
July 8, 2024
Do yourself a favor and stay away from this. The entire app is a huge mess. I am astounded that they want to charge money for an app that shouldn't even be out of the alpha stage. It's so buggy that it's extremely difficult or impossible to get it to do what you want. I uninstalled it from shopify and it still started posting garbage template nonsense to all my accounts. The idea is nice, but the app is just so ridiculously broken and frustrating that it's almost unusable. Just an example, I probably have 7 different accounts for their app now linked to the same google account just from attempting to sign up and login. Why this is allowed to happen is beyond me. I can only imagine how broken their payment system is given all of these problems. There's no way the 5 star reviews for this app are real.
I'm sorry to hear about your experience with the app. More than 120 brands work seamlessly with us. We take all feedback seriously and want to make things right. We noticed that you uninstalled the app within 10 minutes, so we would like to understand more about the issues you encountered. Please provide us with your contact details (either a phone number or email) so we can reach out and address the specific problems you've experienced. We're committed to resolving this as quickly as possible and ensuring you have a smooth experience moving forward. Our customers are always available via WhatsApp chat. Anyone can reach out to them as well.
Jan. 27, 2024
this app not have any privacy take all data and details from store , customers ad order , owner , products ,
Thank you for your review on our Shopify app. It seems you didn't even install the app and make an account. Still, we understand your concerns about privacy and data security. We would like to clarify that our app is designed to fetch products for scheduling purposes only. We do not collect any other data or details from your store, customers, or orders. To address your concerns: - Our app does not take any data or details from your store, customers, or orders. - The product information we fetch is used solely for scheduling purposes. - The product information will be removed from our system as soon as you disconnect your store. We apologize for any confusion or concerns our app may have caused. If you have any further questions or need assistance, please do not hesitate to contact us. Our support is available even on whats app or mail at [email protected]
Jan. 27, 2024
Seems like a good app however there is no basic help instructions within the app. I should not have to download WhatsApp to contact someone that can help assist me with simple things. Please upgrade these services it’s really frustrating . Also I love posting from the app but how does that link to my website …. ?
Jan. 21, 2024
I was having problems with setup and received excellent customer support. The explanations for the setup were easy to understand. We're looking forward to using this app.
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