Planet—Carbon‑neutral shipping
Offer carbon-neutral shipping and showcase your commitment
Rating
3.5
feedback
70
chart
#451
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
11%
-
Less than a day
10%
-
Less than a month
27%
-
Less than a year
30%
-
More than a year
14%
Reviews Summary
The reviews for this Shopify App are mixed, with both positive and negative feedback from users. Positive aspects include the app's concept of carbon offsetting and its ease of use in setting up and running. Users appreciate the opportunity to contribute to a better environment and the transparency in how the app helps make shipments carbon neutral. However, negative feedback revolves around issues such as hidden fees, lack of customization options for the badge, challenges in integrating with custom websites, and discrepancies in data reporting. Some users also expressed frustration with the lack of responsiveness from support and difficulties in contacting the app developers for assistance.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 21, 2024
I like it.
Your feedback is really appreciated 💚 Thanks so much for taking the time and for using Planet.
Nov. 12, 2024
Parfait
We really appreciate the positive feedback! Thanks for making commerce more sustainable 💚
Oct. 20, 2024
Thanks so much for rating the app! We really appreciate it!
Oct. 13, 2024
There was no charge with your permission and the charge was not authorized by you.
Thanks for the note. Planet users are never charged without permission. Planet users can also customize their "billing cap," which guarantees there will be no Planet charges above that customized threshold. Finally, Planet users can choose to enable customers to pay (instead of paying themselves). We'd be happy to unpack these options – reach out to planet at shopify dot com if you'd like to learn more.
Sept. 30, 2024
very good app
We really appreciate the feedback! Thanks so much for making commerce more sustainable!
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more