Shopify Planet
Offer carbon-neutral shipping and showcase your commitment
Rating
3.4
feedback
75
chart
#1,956
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
12%
-
Less than a day
9%
-
Less than a month
37%
-
Less than a year
28%
-
More than a year
12%
Reviews Summary
The reviews for this Shopify App are mixed, with both positive and negative feedback. Positive aspects include the ease of offsetting carbon impact through shipping, the flexibility in design and communication, and the initiative to support environmental causes. Users appreciate the app's features and options for displaying contributions on their site. However, negative feedback revolves around issues such as overcharging customers, lack of transparency in pricing, confusion in billing modes, and difficulties in customization and integration with different themes. Some users also mentioned unauthorized charges and technical issues with the app.
Highlights
Review RSS Feed
All reviews
Oct. 21, 2025
This is a wonderful app for a wonderful cause! The banners look great and the modal with the video is also great and very well made. If possible, we'd love to have more customization options (such as over outer paddings) for the marketing mode banner. Cheers
July 1, 2025
June 27, 2025
Worked great. Then bots kept ordering the carbon offset. We even changed our code so orders couldn't be made under $5. Shopify's solution was to get a bot protection app. The other carbon offset app we had didn't need this, so we will be going back to that app.
Thanks for sharing your feedback. We’re sorry to hear about the trouble with bot orders and understand your decision. We appreciate you giving Planet a try.
June 13, 2025
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