Shopify Planet

Reviews Summary

The reviews for this Shopify app are quite mixed, with both positive and negative feedback from users. On the positive side, users appreciate the app's initiative to support carbon offsetting and its ease of use in implementing carbon-neutral shipping. Many users find the app to be a meaningful way to contribute to environmental sustainability and appreciate the transparency in how the shipments become carbon neutral. Additionally, some users praise the app for its simple setup and flexibility in design options. On the negative side, users have raised concerns about the app's pricing transparency, with some feeling overcharged for estimated emissions. There are also complaints about unauthorized charges being made to customers without their consent, leading to refunds and potential damage to the business's reputation. Some users find the app lacking in customization options, such as the inability to change the size and placement of the badge, which affects the overall look and feel of their online store. Overall, while the app has positive aspects like its environmental impact, there are areas that need improvement to address user concerns and enhance the user experience.