Plerdy — Heatmap, Replay & SEO
Plerdy — Heatmap, Session Replay, Popup & SEO
Rating
3.6
feedback
26
chart
#1,956
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
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Less than a day
12%
-
Less than a month
19%
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Less than a year
31%
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More than a year
27%
Reviews Summary
The reviews for the Plerdy Shopify App are mixed, with both positive and negative feedback. On the positive side, users praise the app for its excellent support, with many mentioning quick responses and helpful assistance. Additionally, users appreciate the functionality of Plerdy, highlighting features like heatmaps, clickmaps, SEO analysis, and customer behavior insights. Some users find Plerdy to be a comprehensive tool that replaces the need for multiple other tools, making it a valuable asset for optimizing their online stores. However, there are negative aspects mentioned in the reviews as well. Some users experienced issues with the app, such as blank pages, server errors, and difficulties with the user interface. Additionally, there were complaints about misleading information regarding free trials and immediate charges when upgrading from the free plan. Despite these drawbacks, the majority of users seem satisfied with the app's performance and support.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 20, 2024
Plerdy for Shopify has some cool features, like the heatmaps and session recordings, which give you solid insights into customer behavior. I like how easy it is to spot problem areas on my site, like where people stop scrolling or clicking. But I think the interface could be a bit more intuitive – it took me a little time to figure out where everything is. Also, some of the SEO tools feel a bit basic if you’re already using other SEO apps. Still, for the price, it’s a good tool for anyone looking to analyze their store’s performance and make smarter decisions.
Dec. 20, 2024
I’ve been using the Plerdy app on my Shopify store, and it’s been a game-changer. The heatmap feature is pure gold – I can see where my customers are clicking and what needs tweaking. The SEO tools are super handy too and easy to set up. Plus, their support team is very responsive. If you want to understand your visitors better and improve your store, Plerdy is definitely worth it.
Store
My Store
Using app
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Dec. 9, 2024
Honestly, Plerdy is such a fantastic tool! At first, I wasn’t sure if it would be any different from the others I’ve tried, but wow, it really delivered. The heatmaps and SEO tools are incredibly useful and easy to navigate. It’s also great that everything is so straightforward – no steep learning curve at all. And seriously, the support team is super helpful and responsive. I’m really glad I’m using this tool!
Thank you very much! I'm glad you like it and that Plerdy's tools are helping your business.
Nov. 29, 2024
ui/ux you have recording of screens but you can't see it it doesn't record the screens. very slow support. unfortunately I bought it on a lifetime deal my mistake don't do it yourself.
Hello, Thank you for taking the time to share your feedback. We’re truly sorry to hear about the difficulties you've experienced with our app. Our support team is dedicated to responding within 24 hours, and often within 12 hours, depending on the current volume of requests. We are always eager to help resolve any issues you might be facing. Many times, problems can be resolved by ensuring the correct date is selected or by adjusting the video session settings. We regret that your experience did not meet your expectations and are saddened to see such a review. Please reach out to our support team so we can assist you directly and ensure that your concerns are addressed promptly. Thank you for your understanding and patience.
Nov. 10, 2024
When I open it, it's a blank page, and server error often occurs.
Hello, Thank you for your feedback, and I’m truly sorry to hear about your experience. We would love to help resolve this issue for you. Please reach out to our support team so we can investigate further. In many cases, a blank page or errors may be caused by browser plugins such as a VPN or specific Chrome extensions interfering with the app’s functionality. Currently, our servers are operating normally, and no server-side errors have been detected. While rare, database migrations may briefly impact the app’s performance, but these are typically seamless and do not affect users. We truly value your input, and it’s disheartening to see this feedback. Please allow us the chance to assist you and make things right. Thanks!
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