Plerdy — Heatmap, Replay & SEO
Avoid lost sales by improving UX and SEO
Rating
4.2
feedback
23
chart
#2,478
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
26%
-
Less than a day
26%
-
Less than a month
22%
-
Less than a year
13%
-
More than a year
13%
Reviews Summary
The reviews for the Plerdy Shopify app are overwhelmingly positive, with users praising the app's customer support, insightful results, and features like heatmaps, session recordings, and SEO tools. Many users appreciate the comprehensive support provided by the team and find the app easy to use. However, some users have reported issues with slow support, server errors, and a confusing user interface. Despite these drawbacks, the majority of reviewers find Plerdy to be a valuable tool for analyzing customer behavior, improving website performance, and optimizing e-commerce sites.
Highlights
Review RSS Feed
All reviews
Dec. 8, 2025
Support is fast and kind. App works as described. Very insightful results. Thank you!
I'm very glad it helps you. Thanks!
Nov. 25, 2025
Support has been fast and comprehensive. I just wanted to make a baseline rating since I just started using the app -- it is VERY impressive! I will edit the review in the future if needed.
Thank you very much!
Nov. 19, 2025
Literally No support. Not able to open the App.Contacted the support.No reply yet.
Hi there, I was sorry to see a one-star review. I checked your support requests — the first one was on August 3, 2024, and we replied the same day at 22:30:56. The second request was on November 13, 2025, at 9:51 AM, and we responded to that one as well. I understand that it’s easy to feel frustrated, and receiving such feedback is never pleasant. We always do our best to help our customers and are happy to support you anytime. I hope you’ll feel comfortable reaching out to our support team again whenever you need assistance. Thank you!
March 21, 2025
Very nice app! It show me what people do on my website, where they go, where they stop. I also use pop-ups, and now I have more emails from customers. Only bad thing – sometimes dashboard work slow, but not big problem. I recommend!
Thank you very much! Dashboard works with lazy loading, so it should be fine.
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