Plerdy — Heatmap, Replay & SEO
Plerdy — Heatmap, Session Replay, Popup & SEO
Rating
3.9
feedback
21
chart
#2,530
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
24%
-
Less than a day
29%
-
Less than a month
10%
-
Less than a year
19%
-
More than a year
14%
Reviews Summary
The reviews for the Plerdy Shopify App are mostly positive, highlighting the fast and comprehensive support provided by the team. Users appreciate features like heatmaps, session recordings, and SEO tools that offer valuable insights into customer behavior and website performance. The app is praised for replacing multiple tools and being easy to use. However, some users have experienced issues with slow support, server errors, and a slightly unintuitive interface. Despite these drawbacks, the majority of reviewers find Plerdy to be a valuable tool for optimizing their online stores and improving performance.
Highlights
Review RSS Feed
All reviews
Dec. 8, 2025
Support is fast and kind. App works as described. Very insightful results. Thank you!
Nov. 25, 2025
Support has been fast and comprehensive. I just wanted to make a baseline rating since I just started using the app -- it is VERY impressive! I will edit the review in the future if needed.
Thank you very much!
Nov. 19, 2025
Literally No support. Not able to open the App.Contacted the support.No reply yet.
Hi there, I was sorry to see a one-star review. I checked your support requests — the first one was on August 3, 2024, and we replied the same day at 22:30:56. The second request was on November 13, 2025, at 9:51 AM, and we responded to that one as well. I understand that it’s easy to feel frustrated, and receiving such feedback is never pleasant. We always do our best to help our customers and are happy to support you anytime. I hope you’ll feel comfortable reaching out to our support team again whenever you need assistance. Thank you!
March 21, 2025
Very nice app! It show me what people do on my website, where they go, where they stop. I also use pop-ups, and now I have more emails from customers. Only bad thing – sometimes dashboard work slow, but not big problem. I recommend!
Thank you very much! Dashboard works with lazy loading, so it should be fine.
Feb. 28, 2025
I use Plerdy for multiple sites, and honestly, I’m really happy with it. The support team helped me fix a few issues, which is a big plus. It’s easy to use, and apps like Plerdy are pretty rare!
Thank you very much! I am glad that Plerdy is helping businesses.
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