Plerdy — Heatmap, Replay & SEO for Shopify

Plerdy — Heatmap, Replay & SEO

Plerdy — Heatmap, Session Replay, Popup & SEO

Rating

4.6

feedback

20

Reviews

chart

#1,065

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    10%
  • Less than a day
    15%
  • Less than a month
    35%
  • Less than a year
    40%
  • More than a year
    0%

Reviews Summary

Plerdy has received overwhelmingly positive reviews from users, with many highlighting the exceptional support provided by the team. Users appreciate that Plerdy consolidates multiple tools into one platform, making it a comprehensive solution for optimizing and improving their online stores. The ease of use of the app, detailed insights into visitor behavior, and the ability to make data-driven optimizations are key benefits mentioned in the reviews. Additionally, the competitive pricing compared to similar tools like Hotjar and the continuous updates and new features added to the app are highly praised. However, there are some concerns raised about the misleading free trial offer, where users were charged immediately upon upgrading from the free plan. Some users also mentioned outdated tutorials and expressed a desire to see further development of the product over time.

Highlights

Exceptional support and responsiveness from the Plerdy team
Consolidation of multiple tools into one platform for optimization
Detailed insights into visitor behavior and data-driven optimizations
Competitive pricing compared to similar tools like Hotjar
Concerns about misleading free trial offer and outdated tutorials

Rating Breakdown

  • 5
    95% (19 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    5% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 29, 2023

First and foremost the support is awesome! Second Plerdy replaces 3-4 different tools for us and the roadmap sounds awesome

Using app

About 18 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thank you very much. We are always happy to help. Wish you a great conversion rate :)

1 / 5 Share

March 13, 2023

It shows a 14-day free trial but it actually does not have any free trial. When you try to upgrade from the free plan it shows it will charge you immediately

Using app

4 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Hello, I apologize for what happened. For some reason, the button for activating the 14-day trial has disappeared. I have created a task and we will check it out. Thank you!

5 / 5 Share

Feb. 7, 2023

I was lucky enough to stumble upon Plerdy (which I disregarded at first because of the name) and after playing around with the features I was convinced that this is the only solution I need to help me optimise and improve our client sites - like no other agency is doing. Besides the ease of use of the app itself, I'd like to give their support 10 stars. Very responsive and quick to help sort out any questions that I had. A++ well worth getting if you're serious about performance.

Using app

About 4 hours

Total reviews

4

Average rating

5.0

Developer Reply

What a fantastic evaluation. It lifts our spirits and motivates us to do better. Many thanks!

5 / 5 Share

Dec. 27, 2022

This is a very helpful tool. Had a little trouble setting it up, but support helped right away and got things straightened out.

Using app

13 days

Total reviews

8

Average rating

3.6

Developer Reply

I appreciate your inquiries. As always, we're here to lend a hand :)

5 / 5 Share

Dec. 15, 2022

Plerdy has been wonderful. Super excited to continue using it and for future updates. Support has been quick to respond,

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your questions. We are always happy to help.

All reviews

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