Plerdy — Heatmap, Replay & SEO for Shopify

Plerdy — Heatmap, Replay & SEO

Plerdy — Heatmap, Session Replay, Popup & SEO

Rating

3.2

feedback

22

Reviews

chart

#2,241

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    14%
  • Less than a month
    18%
  • Less than a year
    36%
  • More than a year
    23%

Reviews Summary

The reviews for the Shopify App are a mix of positive and negative feedback. On the positive side, users appreciate the extensive features offered by the app, such as heatmaps, clickmaps, SEO checker, and funnel analysis. The customer support provided by the team is highly praised for being responsive, helpful, and quick to resolve any issues. Users find the tool to be very useful in understanding visitor behavior on their online stores and making data-driven optimizations. Additionally, many users mention that Plerdy is a cost-effective alternative to other similar tools in the market. On the negative side, some users have faced issues with the app causing their website to appear as a blank page. There are also complaints about misleading information regarding the free trial, with users feeling deceived when trying to upgrade to a paid plan. Despite these drawbacks, the majority of reviews highlight the app's functionality, support, and overall value for ecommerce merchants.

Highlights

Extensive features and functionalities like heatmaps, clickmaps, SEO checker, and funnel analysis
Highly praised customer support that is responsive and helpful
Cost-effective alternative to other similar tools
Issues causing website to appear as a blank page
Misleading information about the free trial

Rating Breakdown

  • 5
    86% (19 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    5% (1 ratings)
  • 1
    9% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

2 / 5 Share

Nov. 10, 2024

When I open it, it's a blank page, and server error often occurs.

Using app

--

Total reviews

6

Average rating

4.5

1 / 5 Share

Nov. 3, 2024

Shitty app shows all my website as blank page, UI is so chaotic and hard to understand.

Using app

About 6 hours

Total reviews

4

Average rating

2.0

5 / 5 Share

March 29, 2023

First and foremost the support is awesome! Second Plerdy replaces 3-4 different tools for us and the roadmap sounds awesome

Using app

About 18 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thank you very much. We are always happy to help. Wish you a great conversion rate :)

1 / 5 Share

March 13, 2023

It shows a 14-day free trial but it actually does not have any free trial. When you try to upgrade from the free plan it shows it will charge you immediately

Using app

4 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Hello, I apologize for what happened. For some reason, the button for activating the 14-day trial has disappeared. I have created a task and we will check it out. Thank you!

5 / 5 Share

Feb. 7, 2023

I was lucky enough to stumble upon Plerdy (which I disregarded at first because of the name) and after playing around with the features I was convinced that this is the only solution I need to help me optimise and improve our client sites - like no other agency is doing. Besides the ease of use of the app itself, I'd like to give their support 10 stars. Very responsive and quick to help sort out any questions that I had. A++ well worth getting if you're serious about performance.

Using app

About 1 year

Total reviews

5

Average rating

5.0

Developer Reply

What a fantastic evaluation. It lifts our spirits and motivates us to do better. Many thanks!

All reviews

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