Plerdy — Heatmap, Replay & SEO
Plerdy — Heatmap, Session Replay, Popup & SEO
Rating
3.9
feedback
18
chart
#2,435
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
28%
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Less than a day
28%
-
Less than a month
11%
-
Less than a year
22%
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More than a year
11%
Reviews Summary
Plerdy is a popular Shopify app that offers valuable insights into customer behavior through features like heatmaps and session recordings. Users appreciate the ability to identify problem areas on their websites and make data-driven decisions to improve performance. The app's support team receives high praise for being responsive and helpful, assisting users with any issues they encounter. However, some users have reported occasional slow performance of the dashboard and found the interface to be less intuitive, especially when compared to other SEO tools. Despite these minor drawbacks, Plerdy is recommended for ecommerce merchants looking to enhance their store's optimization and understand visitor interactions better.
Highlights
Review RSS Feed
All reviews
March 21, 2025
Very nice app! It show me what people do on my website, where they go, where they stop. I also use pop-ups, and now I have more emails from customers. Only bad thing – sometimes dashboard work slow, but not big problem. I recommend!
Thank you very much! Dashboard works with lazy loading, so it should be fine.
Feb. 28, 2025
I use Plerdy for multiple sites, and honestly, I’m really happy with it. The support team helped me fix a few issues, which is a big plus. It’s easy to use, and apps like Plerdy are pretty rare!
Thank you very much! I am glad that Plerdy is helping businesses.
Dec. 20, 2024
Plerdy for Shopify has some cool features, like the heatmaps and session recordings, which give you solid insights into customer behavior. I like how easy it is to spot problem areas on my site, like where people stop scrolling or clicking. But I think the interface could be a bit more intuitive – it took me a little time to figure out where everything is. Also, some of the SEO tools feel a bit basic if you’re already using other SEO apps. Still, for the price, it’s a good tool for anyone looking to analyze their store’s performance and make smarter decisions.
Thank you for sharing your thoughts! We’re happy Plerdy is helping you analyze your store, and we’ll work on making the interface more intuitive.
Dec. 20, 2024
I’ve been using the Plerdy app on my Shopify store, and it’s been a game-changer. The heatmap feature is pure gold – I can see where my customers are clicking and what needs tweaking. The SEO tools are super handy too and easy to set up. Plus, their support team is very responsive. If you want to understand your visitors better and improve your store, Plerdy is definitely worth it.
Store
My Store
Using app
3 minutes
Thank you for your feedback! We're glad Plerdy is helping you improve your store!
Nov. 29, 2024
ui/ux you have recording of screens but you can't see it it doesn't record the screens. very slow support. unfortunately I bought it on a lifetime deal my mistake don't do it yourself.
Hello, Thank you for taking the time to share your feedback. We’re truly sorry to hear about the difficulties you've experienced with our app. Our support team is dedicated to responding within 24 hours, and often within 12 hours, depending on the current volume of requests. We are always eager to help resolve any issues you might be facing. Many times, problems can be resolved by ensuring the correct date is selected or by adjusting the video session settings. We regret that your experience did not meet your expectations and are saddened to see such a review. Please reach out to our support team so we can assist you directly and ensure that your concerns are addressed promptly. Thank you for your understanding and patience.
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