Plerdy: Heatmap, Replay & SEO
Plerdy, a Shopify App, has received mixed reviews from ecommerce merchants. Positive aspects highlighted by users include excellent customer support, with fast and helpful responses from the support team. Users appreciate the app's functionality, such as heatmaps, clickmaps, SEO checker, and CSS-based goals, which provide valuable insights for optimizing e-commerce sites. Additionally, some users find Plerdy to be a comprehensive tool that replaces multiple other tools, making it a convenient solution for website optimization. The ease of use of the app and the responsiveness of the support team are also praised by users.
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Great Customer Support
Thanks!
Support is fast and kind. App works as described. Very insightful results. Thank you!
I'm very glad it helps you. Thanks!
Support has been fast and comprehensive. I just wanted to make a baseline rating since I just started using the app -- it is VERY impressive! I will edit the review in the future if needed.
Thank you very much!
Literally No support. Not able to open the App.Contacted the support.No reply yet.
Hi there, I was sorry to see a one-star review. I checked your support requests — the first one was on August 3, 2024, and we replied the same day at 22:30:56. The second request was on November 13, 2025, at 9:51 AM, and we responded to that one as well. I understand that it’s easy to feel frustrated, and receiving such feedback is never pleasant. We always do our best to help our customers and are happy to support you anytime. I hope you’ll feel comfortable reaching out to our support team again whenever you need assistance. Thank you!
I use Plerdy for multiple sites, and honestly, I’m really happy with it. The support team helped me fix a few issues, which is a big plus. It’s easy to use, and apps like Plerdy are pretty rare!
Thank you very much! I am glad that Plerdy is helping businesses.
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