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Plerdy: Heatmap, Replay & A/B

Name: Plerdy: Heatmap, Replay & A/B
Brand: Plerdy
Rating: 4.2 (20 reviews)

Avoid lost sales by improving UX and SEO

Operations Analytics

Developer

Plerdy

View on App Store

Plerdy: Heatmap, Replay & A/B

Rating

4.2

Feedback

Reviews

Chart

#3,344

Shopify

Reviews over time

New reviews per month across the app's lifetime.

App ranking

Overall position in the Shopify App Store.

Reviews summary

The reviews for the Plerdy Shopify App are overwhelmingly positive, with users praising the app's customer support and comprehensive features. Many users highlighted the fast and helpful support they received, along with the app's ability to provide valuable insights for optimizing their online stores. Users appreciated the variety of tools offered by Plerdy, such as heatmaps, clickmaps, SEO checker, and CSS-based goals. The app was described as easy to use and a valuable asset for improving website performance and conversion rates. However, there were a few negative reviews mentioning issues with the app not working properly, slow support, and difficulties with the user interface.

Rating breakdown

5 80% (16) 4 0% (0) 3 0% (0) 2 5% (1) 1 15% (3)

Reviews with text

100% (20)

Review RSS feed

Time spent using app

How long merchants keep the app installed.

Less than an hour 15%

Less than a day 30%

Less than a month 25%

Less than a year 15%

More than a year 15%

All reviews

5 / 5 Share

Feb. 17, 2026

Great Customer Support

Store Using app Total reviews Average rating

Simply Online Australia 4 days 3 5.0

Developer Reply

Thanks!

5 / 5 Share

Dec. 8, 2025

Support is fast and kind. App works as described. Very insightful results. Thank you!

Store Using app Total reviews Average rating

10 Delight Waterfall Systems 9 days 2 5.0

Developer Reply

I'm very glad it helps you. Thanks!

5 / 5 Share

Nov. 25, 2025

Support has been fast and comprehensive. I just wanted to make a baseline rating since I just started using the app -- it is VERY impressive! I will edit the review in the future if needed.

Store Using app Total reviews Average rating

Mommy Makeup About 6 hours 18 4.8

Developer Reply

Thank you very much!

1 / 5 Share

Nov. 19, 2025

Literally No support. Not able to open the App.Contacted the support.No reply yet.

Store Using app Total reviews Average rating

Fabusframes Over 2 years 7 3.9

Developer Reply

Hi there, I was sorry to see a one-star review. I checked your support requests — the first one was on August 3, 2024, and we replied the same day at 22:30:56. The second request was on November 13, 2025, at 9:51 AM, and we responded to that one as well. I understand that it’s easy to feel frustrated, and receiving such feedback is never pleasant. We always do our best to help our customers and are happy to support you anytime. I hope you’ll feel comfortable reaching out to our support team again whenever you need assistance. Thank you!

5 / 5 Share

Feb. 28, 2025

I use Plerdy for multiple sites, and honestly, I’m really happy with it. The support team helped me fix a few issues, which is a big plus. It’s easy to use, and apps like Plerdy are pretty rare!

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