Plug : Cash On Delivery
The reviews are overwhelmingly positive, with merchants praising the app’s ease of use, simple interface, and effectiveness as a Cash on Delivery solution. A major strength highlighted repeatedly is the support team: reviewers describe the customer care as responsive, helpful, and proactive, with specific praise for team members who guided setup, resolved doubts quickly, and even implemented missing functionality after feedback. Several users also mention that the app works smoothly and solves their COD needs well, making it a strong fit for Shopify stores looking to offer Cash on Delivery. There are very few negative comments in the reviews, and the only mild drawback mentioned is that some users initially had questions or needed help configuring settings and restrictions. However, these concerns were addressed quickly by support, so they do not appear to be major issues. Overall, the feedback suggests a reliable, user-friendly app backed by an attentive team that listens to merchants and acts fast when problems arise.
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Amazing and very unexpectedly nice customer care loved it.
Excellent support! The team helped me configure the Cash on Delivery settings for my Shopify store and made sure everything worked correctly. Zainab was very helpful, responsive and guided me through the entire process. Everything is working perfectly now. Highly recommended!
Thank you so much for the 5-star review! ⭐⭐⭐⭐⭐ We're thrilled to hear that our support team was able to assist you with configuring your Cash on Delivery settings and get everything running smoothly for your store. Providing helpful, fast support is always our top priority! If you ever need assistance with anything else as you continue using Plug, please don't hesitate to reach out. Welcome aboard!
Excellent support from the Plug team! They helped me enable COD on my Shopify store quickly and smoothly. I would definitely recommend using this feature for anyone looking to offer Cash on Delivery to their customers. Great support experience
Thank you so much for the wonderful review! 🙌 We’re thrilled to hear that our team could help you get COD enabled quickly and smoothly. Your recommendation means a lot to us! 💙
Really impressed with the support from the Plug's team. We ran into a missing feature while configuring COD restrictions, and their team understood the issue quickly, implemented the required functionality within just a few hours, and pushed an update. They also proactively followed up to make sure we could update the app and confirm everything was working. Great product support and, most importantly, a team that actually listens and takes action. Highly recommend!
Thank you for the kind words! We're glad our team could quickly build out the COD restrictions feature you needed and confirm it was working smoothly on your end. Feedback like this helps us keep improving — we really appreciate you taking the time to share it. 🙌
This is a very user-friendly and simple app. However, I still had some doubts, for which I sent emails to the Help team. I got quick responses from Zainab, and the matter got solved quickly. Thank you for your support! Keep rocking!
Thank you for your wonderful review! We're delighted that you had a great experience with both the app and our support. It was our pleasure to help, and we truly appreciate your support. Thanks for being part of our journey!
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