Rating
4.3
feedback
90
chart
#4,664
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
7%
-
Less than a month
53%
-
Less than a year
28%
-
More than a year
11%
Reviews Summary
The reviews for this Shopify App are quite mixed, with a range of positive and negative feedback. Positive aspects include the app's ability to improve website speed, optimize images, and provide excellent customer service. Users appreciate the quick responses from the support team and the noticeable difference in their site's performance. On the other hand, negative reviews highlight issues such as the app crashing websites, leaving behind zombie code after uninstallation, and slow support response times. Some users also mentioned that the app did not deliver the expected speed improvements and caused problems with their themes.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 24, 2024
Mike is the best he has put up with so much from me he blocked me lol JOKING Great man .. and Libby as well... Thanks for everything..
Feb. 27, 2024
Excellent app. Their code really speeds up the load times of your website. Highly recommend this app. 5/5
Thank you for your review! We're delighted that the app has helped you out. Cheers!
Oct. 30, 2022
Im trying to uninstall or cancel this app but i cant, theres no button, i don't know why, i dont want this anymore and theres no option to unsuscribe this Update: i already uninstalled this months ago, and this has been charging me being uninstalled, so clearly theres a problem, im checking now with shopify support this case, and i still dont know who's gonna reimburse me all this months charged by an app i have not installed.
Hi there, Upon checking on our end, your store was paused on March 30, 2022, and then re-opened on April 6, 2022. Paused again on October 1, 2022, and re-opened on October 3, 2022. Your subscription to our app was canceled on October 15, 2022. Shopify suggests you "uninstall any third-party apps that have recurring charges to avoid being billed for those apps after you pause your store." You may read more about it here: https://help.shopify.com/en/manual/your-account/pause-close-store#pause-your-shopify-store We have also sent you an email. We hope to hear back from you soon. Best, PIU Team
Oct. 9, 2022
The interface is sleek and straightforward to use. Customer service has been pretty great and prompt responses are always expected within the day. I'm glad I gave it a try.
Thank you for your kind words, Ezra! We sincerely thank you for taking the time to share your thoughts with us and are happy to hear that our team provided you with excellent service. I’ll make sure that they receive your feedback. I’m sure it will make their day! Kind Regards, PIU Team Have a wonderful day!
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