Uprising Food, Inc. review for Plug in Speed
Nov. 14, 2019
AMAZING customer service! My store crashed and I thought it was due to the app, however, it turns out it wasn't. Regardless they went into my store's code and went file by file to get to the root cause, fixed it (way beyond their scope) and got me back up in running. Highly recommend the app and the team!
UPDATE November 14, 2019 Hi William, thanks for the update! I'm pleased we could help you sort this out even though it wasn't the app. Will continue this thread on email. - Daniel Founder & CEO ORIGINAL Hi William, I woke up this morning and was really concerned to read your emails and this review. I naturally got on it right away to investigate. I've replied several times to you on email now as I looked into this. I won't repeat that here, just to say I don't think it was our app that broke your shop but I've been able to fix it for you anyway. Looking forward to hearing from you when you're next online in your timezone. - Daniel Founder & CEO