EcoLiveChile review for Plug in Speed
Oct. 30, 2022
Im trying to uninstall or cancel this app but i cant, theres no button, i don't know why, i dont want this anymore and theres no option to unsuscribe this Update: i already uninstalled this months ago, and this has been charging me being uninstalled, so clearly theres a problem, im checking now with shopify support this case, and i still dont know who's gonna reimburse me all this months charged by an app i have not installed.
Hi there, Upon checking on our end, your store was paused on March 30, 2022, and then re-opened on April 6, 2022. Paused again on October 1, 2022, and re-opened on October 3, 2022. Your subscription to our app was canceled on October 15, 2022. Shopify suggests you "uninstall any third-party apps that have recurring charges to avoid being billed for those apps after you pause your store." You may read more about it here: https://help.shopify.com/en/manual/your-account/pause-close-store#pause-your-shopify-store We have also sent you an email. We hope to hear back from you soon. Best, PIU Team
