Rating

4.3

feedback

4

Reviews

chart

#14,602

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    25%
  • Less than a year
    75%
  • More than a year
    0%

Reviews Summary

The reviews for the Shopify App are mixed, with both positive and negative aspects highlighted by users. One user expressed disappointment with the translation service, mentioning that only 40% of the words were translated and that it required extra work to complete the translations for multiple languages. They also mentioned dissatisfaction with the response time of customer service. On the other hand, several users gave the app a 5-star rating, praising its ease of integration and excellent technical support. They mentioned that the translations were accurate and of high quality, making it easy to expand their e-commerce store into multiple languages. Overall, the app seems to have a strong focus on translation services and customer support, with room for improvement in response times and completeness of translations.

Highlights

Translation Quality and Completeness
Customer Support Efficiency
Ease of Integration
User Satisfaction
Room for Improvement in Response Time

Rating Breakdown

  • 5
    75% (3 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    25% (1 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

2 / 5 Share

July 26, 2022

The service was okay. (If they wouldn't reply in 24 hours on weekdays, I would've put 1 star). Only 40% of the words were translated. I have about 100 products on my shop and 3 languages, which means that I have to do 2 days extra work to start selling to other countries. I'm not gonna start translating every missing translation one-by-one. Disappointed, sorry

Store

Haip24

Using app

2 days

Total reviews

5

Average rating

3.2

5 / 5 Share

Dec. 14, 2021

Recomiendo! La integración fue muy fácil y el soporte técnico es excelente. Me ayudaron en todo el proceso. Fueron rápidos y resolvieron en detalle mis dudas. Un placer trabajar con este equipo.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 15, 2021

MUY BUENO. Hemos traducido nuestra web al inglés con Pluglin y estamos muy contentos con el resultado. Traducción sin erratas y de calidad. Buen trabajo!

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 18, 2021

HIGHLY RECOMMENDED. We are using Pluglin to translate our e-commerce into 6 different languages. It is very easy to use and we are getting exceptional results. Their customer experience team is fantastic, they quickly and efficiently solved all the different doubts and several issues that we had during the translation process.

Store

Olistic

Using app

2 months

Total reviews

3

Average rating

5.0

All reviews

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