Rating

3.3

feedback

5

Reviews

chart

#13,491

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    20%
  • Less than a year
    60%
  • More than a year
    20%

Reviews Summary

The reviews for the Shopify App are mixed, with both positive and negative feedback. One user expressed disappointment with the translation accuracy, mentioning that only 40% of the words were translated, leading to extra work for them. Another user was frustrated with the slow performance of the app and requested a refund. On the other hand, positive reviews highlighted the ease of integration, excellent technical support, and high-quality translations provided by the app. Users praised the app for its efficiency in translating websites into multiple languages and the helpfulness of the customer experience team.

Highlights

Translation Accuracy and Efficiency
Technical Support and Integration
Performance and Speed
Refund Request
Customer Experience

Rating Breakdown

  • 5
    60% (3 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    20% (1 ratings)
  • 1
    20% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

2 / 5 Share

July 26, 2022

The service was okay. (If they wouldn't reply in 24 hours on weekdays, I would've put 1 star). Only 40% of the words were translated. I have about 100 products on my shop and 3 languages, which means that I have to do 2 days extra work to start selling to other countries. I'm not gonna start translating every missing translation one-by-one. Disappointed, sorry

Store

Haip24

Using app

2 days

Total reviews

5

Average rating

3.2

5 / 5 Share

Dec. 14, 2021

Recomiendo! La integración fue muy fácil y el soporte técnico es excelente. Me ayudaron en todo el proceso. Fueron rápidos y resolvieron en detalle mis dudas. Un placer trabajar con este equipo.

Using app

8 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Nov. 4, 2021

I have been charged for the subscription 9.99 but this application is very slow with debutify, it does not translate everything, I REQUEST MY REFUND!

Using app

About 1 month

Total reviews

3

Average rating

1.0

Developer Reply

Hello, We have cancelled the charge, and it was our pleasure to do so. We would have been delighted to help you either to configure and use our app or with your refund request via our customer support, as we do with all our users. We are sorry that this has not been possible on this occasion, and we hope to be able to assist you whenever you require in the future.

5 / 5 Share

June 15, 2021

MUY BUENO. Hemos traducido nuestra web al inglés con Pluglin y estamos muy contentos con el resultado. Traducción sin erratas y de calidad. Buen trabajo!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 18, 2021

HIGHLY RECOMMENDED. We are using Pluglin to translate our e-commerce into 6 different languages. It is very easy to use and we are getting exceptional results. Their customer experience team is fantastic, they quickly and efficiently solved all the different doubts and several issues that we had during the translation process.

Store

Olistic

Using app

9 months

Total reviews

2

Average rating

5.0

All reviews

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