Pluglin
Simple and professional translation into any language
Rating
3.3
feedback
5
chart
#12,656
Reviews Over Time
App Ranking
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Reviews Summary
The reviews for the Pluglin Shopify App are mixed, with both positive and negative feedback. One user mentioned that only 40% of the words were translated, leading to extra work for them to sell in other countries. They were disappointed with the lack of complete translations and slow customer service response times. On the other hand, other users praised the app for its ease of integration, excellent technical support, and accurate translations. One user highlighted the quality of translations in English and the efficient resolution of doubts by the customer experience team. However, there was a complaint about being charged for a subscription despite dissatisfaction with the app's performance.
Highlights
Rating Breakdown
All reviews
July 26, 2022
The service was okay. (If they wouldn't reply in 24 hours on weekdays, I would've put 1 star). Only 40% of the words were translated. I have about 100 products on my shop and 3 languages, which means that I have to do 2 days extra work to start selling to other countries. I'm not gonna start translating every missing translation one-by-one. Disappointed, sorry
Dec. 14, 2021
Recomiendo! La integración fue muy fácil y el soporte técnico es excelente. Me ayudaron en todo el proceso. Fueron rápidos y resolvieron en detalle mis dudas. Un placer trabajar con este equipo.
Nov. 4, 2021
I have been charged for the subscription 9.99 but this application is very slow with debutify, it does not translate everything, I REQUEST MY REFUND!
Hello, We have cancelled the charge, and it was our pleasure to do so. We would have been delighted to help you either to configure and use our app or with your refund request via our customer support, as we do with all our users. We are sorry that this has not been possible on this occasion, and we hope to be able to assist you whenever you require in the future.
June 15, 2021
MUY BUENO. Hemos traducido nuestra web al inglés con Pluglin y estamos muy contentos con el resultado. Traducción sin erratas y de calidad. Buen trabajo!
May 18, 2021
HIGHLY RECOMMENDED. We are using Pluglin to translate our e-commerce into 6 different languages. It is very easy to use and we are getting exceptional results. Their customer experience team is fantastic, they quickly and efficiently solved all the different doubts and several issues that we had during the translation process.
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