Podbase: Print on Demand
Podbase: print-on-demand, dropshipping & phone cases
Rating
4.9
feedback
72
chart
#3,191
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
0%
-
Less than a month
21%
-
Less than a year
75%
-
More than a year
1%
Reviews Summary
Podbase is highly praised by users for its exceptional quality products, fast shipping times, and outstanding customer service. Users appreciate the ease of use of the app, the seamless Shopify integration, and the variety of phone case models available. The support team is responsive, helpful, and quick to address any issues. Additionally, users mention the competitive pricing, user-friendly interface, and the continuous addition of new features and products. However, there are a few mentions of minor glitches in the software platform and the need for improvements in features like mockup uploads for multiple models.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 28, 2024
The quality of the products is amazing, and we're getting good feedback from clients. We tried a few POD apps previously, but none of them worked as smoothly as this one. Also great customer support with super fast responses.
June 26, 2024
Always fantastic support, Their site is intuitive and easy to use and they have a great range of products available at fantastic value.
June 25, 2024
I had a highly disappointing experience with this company services. I ordered a custom phone case for a Galaxy S22 Plus and paid for express delivery, expecting the package to arrive within 10 days. However, after more than a week AFTER they ship the item, the tracking information had not updated. I contacted the company and was informed after a delay of 2 days that DHL had lost the package and they would resend it. I waited another 3 days, but there was still no update on the tracking information or a new tracking number. I reached out again to ask for a refund, highlighting that their shipping information was misleading and unclear. Despite my request, the company responded on after another delay of 2 days, stating that they had sent the package and that I could track it, even though I had explicitly told them not to. I decided to give them a bit more time, but as of today (25.06), there have been no updates. The tracking information still hasn't changed, and I haven't received any new tracking number or further communication. This experience has been frustrating and unacceptable. Avoid at all costs if you value your customers.
June 23, 2024
My customers have loved the products produced with podbase. And the customer service is quick and dedicated to ensure customer satisfaction. Highly recommend.
June 22, 2024
This app is quite easy to use and the customer service are very helpful if you need any assistance.
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