Custom Product By PodMaster for Shopify

Custom Product By PodMaster

Product customizer to create and sell custom products easily

Rating

4.6

feedback

3

Reviews

chart

#20,446

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    33%
  • Less than a month
    67%
  • Less than a year
    0%
  • More than a year
    0%

Reviews Summary

The custom product app receives mixed reviews from users. On the positive side, users appreciate the app's simplicity, user-friendly interface, and ease of setup. It is described as reliable, affordable, and packed with useful tools. Users also like the smooth experience and great features offered at a reasonable price. However, there are significant drawbacks mentioned in the reviews. Users report issues with the app getting stuck on 'Loading assets,' rendering it unusable at times. The lack of customer service is a major concern, with users expressing frustration over the unresponsiveness of the support team. Despite its positive aspects, the technical problems and poor customer support hinder the app's full potential.

Highlights

Simplicity and user-friendly interface
Technical issues with 'Loading assets'
Unresponsive customer support

Rating Breakdown

  • 5
    67% (2 ratings)
  • 4
    0% (0 ratings)
  • 3
    33% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (3)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 20, 2025

Super smooth experience from setup to use. Reliable, affordable, and packed with useful tools.

Using app

18 days

Total reviews

5

Average rating

5.0

5 / 5 Share

June 2, 2025

Super easy to use and does exactly what I need. Great features for the price — love how smooth it runs!

Using app

About 5 hours

Total reviews

2

Average rating

5.0

3 / 5 Share

Nov. 29, 2024

The custom product app is incredibly simple to use, making it easy to set up and create designs quickly. I truly appreciate its straightforward and user-friendly interface. However, there are significant issues that overshadow the positive aspects. The app often gets stuck on "Loading assets," which makes it unusable at times. Even more frustrating is the lack of customer service. I tried messaging them directly through the app, but received no response—not even an automated acknowledgment that my message was received. I also opened a support ticket, but still no reply. While I love the app's simplicity, the combination of technical problems and unresponsive customer support is a major drawback. These issues need to be addressed for the app to reach its full potential.

Using app

1 day

Total reviews

4

Average rating

3.5

Developer Reply

Hi, Thank you for your review. We apologize for the inconvenience. We have asked the cs staff to get in touch with you immediately. Regards, PodMaster Team

All reviews

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