Custom Product By PodMaster for Shopify

Custom Product By PodMaster

Product customizer to create and sell custom products easily

Rating

4.5

feedback

4

Reviews

chart

#14,635

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    25%
  • Less than a day
    0%
  • Less than a month
    75%
  • Less than a year
    0%
  • More than a year
    0%

Reviews Summary

The Shopify App has received mixed reviews from users. Positive aspects include a super smooth setup and use, reliability, affordability, and a variety of useful tools. Users appreciate the app's simplicity, user-friendly interface, level of customization, and ease of use, which have transformed their businesses and enhanced the shopping experience for customers. However, there are significant issues with the app, such as getting stuck on 'Loading assets' and experiencing unresponsive customer support. These technical problems and lack of support are major drawbacks that need to be addressed for the app to reach its full potential.

Highlights

Smooth setup and use, reliability, affordability, useful tools
Simplicity and user-friendly interface
Customization and ease of use
Technical issues like 'Loading assets'
Unresponsive customer support

Rating Breakdown

  • 5
    75% (3 ratings)
  • 4
    0% (0 ratings)
  • 3
    25% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (4)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 20, 2025

Super smooth experience from setup to use. Reliable, affordable, and packed with useful tools.

Using app

18 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 15, 2025

Super easy to use and does exactly what I need. Great features for the price — love how smooth it runs!!

Using app

11 days

Total reviews

3

Average rating

5.0

3 / 5 Share

Nov. 29, 2024

The custom product app is incredibly simple to use, making it easy to set up and create designs quickly. I truly appreciate its straightforward and user-friendly interface. However, there are significant issues that overshadow the positive aspects. The app often gets stuck on "Loading assets," which makes it unusable at times. Even more frustrating is the lack of customer service. I tried messaging them directly through the app, but received no response—not even an automated acknowledgment that my message was received. I also opened a support ticket, but still no reply. While I love the app's simplicity, the combination of technical problems and unresponsive customer support is a major drawback. These issues need to be addressed for the app to reach its full potential.

Using app

1 day

Total reviews

4

Average rating

3.5

Developer Reply

Hi, Thank you for your review. We apologize for the inconvenience. We have asked the cs staff to get in touch with you immediately. Regards, PodMaster Team

5 / 5 Share

April 20, 2024

The level of customization and the ease of use are unmatched. It’s transformed my business and allowed me to offer a whole new level of personalized shopping experience to my customers.

Using app

42 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We are glad that the app can help you run your business better. Thank you for your review. Greatly appreciated!

All reviews

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