NUF Clobber review for PODpartner: Print on Demand
July 28, 2023
Clothes look good on website... but it took them 2 weeks to produce t-shirt and shipping times say 6-10 days. so 4 weeks!! Simply not good enough. First sale with them, and i have had to refund customer at my expense. Fed the line they are expanding production warehouse, but never do they warn you of this. Unrealistic buying and selling experience.
We appreciate you taking the time to share your thoughts with us. We're truly sorry for the disappointment you've experienced with your recent orders, and we acknowledge that the delays in production and shipping have fallen short of your expectations, causing frustration and negative impact on your business. The recent expansion of our facilities, while aimed at enhancing our capabilities, has unfortunately led to unforeseen challenges. However, this should not have hindered your overall experience or been an excuse for any delays. To remedy this and regain your trust, our customer service manager will personally reach out to you and seek a solution that meets your satisfaction. Your candid review highlights areas where we need to improve, and we genuinely thank you for your honesty. We want to assure you that we're taking steps to prevent such experiences in the future. We hope to have the opportunity to restore your faith in us. If you have any further questions or need assistance, please feel free to reach out directly.
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